Technical Client Delivery Manager

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Description

We are looking for a dynamic Delivery Manager to lead the Hyderabad delivery team while working with colleagues across the UK to ensure seamless global execution.

This role will champion the functions, driving operational, compliance, and

• You will be #LI-hybrid based in Hyderabad and reporting to Director - Delivery
• Manage and mentor the Hyderabad delivery team of approximately 30-40 FTEs, fostering a culture of accountability, collaboration, and continuous improvement to meet operational excellence
• You will work seamlessly with colleagues across the UK to ensure alignment of goals, seamless coordination, and consistent delivery standards.
• Act as the delivery champion for ensuring strict adherence to Experian's methodologies, governance frameworks, and quality benchmarks.
• Continuously identify process gaps, implement improvements, and drive compliance to enhance efficiency and maintain robust delivery practices.
• Establish project councils, monitor progress, manage risks, and ensure projects are delivered on time, within scope, and within budget while maintaining transparency with stakeholders.
• Lead initiatives to modernize workflows by spotting opportunities for automation and efficiency gains, driving innovation across delivery processes.
• Apply technical expertise to support delivery excellence, with preferred experience in SQL and Python to enable data-driven decision-making and process optimization.
• Leverage domain knowledge in credit bureau, financial data, or related areas to strengthen delivery quality and provide informed solutions to clients.
• Maintain a client-first approach in all interactions and deliverables, ensuring that customer success and satisfaction remain at the core of every project.
• Drive team engagement through career development, recognition programs, and collaborative initiatives that build morale.

• 12+ years of relevant Industry experience
• Bachelor's degree in business, IT, or related field.
• Proven experience in delivery management or project leadership roles.
• Technical proficiency in SQL and Python (preferred).
• Knowledge of credit bureau or financial data domain (preferred).
• Hands-on experience with Agile methodologies and structured project lifecycle management.
• Strong project management capabilities with exceptional documentation skills.

• Be part of a global delivery ecosystem impacting millions of customers.
• Drive innovation and automation
• Collaborate with world-class teams across geographies.
• Enjoy Experian's award-winning culture focused on diversity, inclusion, and employee well-being.