Senior Sales Operations Analyst (AU Market)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Description

Role Summary:

This role is pivotal in driving sales process governance, performance reporting, and revenue integrity for Experian ANZ. You'll partner with sales, finance, and operations teams to optimize systems, ensure compliance, and deliver actionable insights that support commercial success.

What you'll need to bring to the role & Experian

• Strong experience in Salesforce administration and reporting.
• Knowledge of sales processes, governance, and incentive management.
• Analytical mindset with proficiency in data validation and forecasting.
• Ability to collaborate across teams and manage multiple priorities.
• Familiarity with revenue recognition and contract governance is a plus.

Work that matters - What you'll be doing

• Support process improvement rollouts and ensure alignment with sales policies.
• Support in partnering with the Sales team and deliver insights to drive NB pipeline
• Prepare and maintain Salesforce dashboards (Team, Individual, BU).
• Deliver insights through reporting on pipeline, conversion rates, and customer trends.
• Execute the NPS Customer Experience (CX) program and support engagement analysis.
• Assist with forecasting and revenue tracking to support commercial clarity.
• Own Salesforce data management, workflows, and system hygiene.
• Review and validate opportunity values to ensure alignment with pricing, discounting, and revenue recognition policies.

Qualifications

More About You:

• Possess minimum of 4 years+ of experience in sales operations, analytics, or commercial finance.
• Advanced Excel and Salesforce skills; experience with dashboards and workflows.
• Strong attention to detail and problem-solving capabilities.
• Comfortable working in a fast-paced, data-driven environment.
• Excellent communication skills for cross-functional collaboration.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Client-provided location(s): Putrajaya, Malaysia

Job ID: Experian-744000104849635

Employment Type: FULL_TIME

Posted: 2026-01-23T18:35:10