Risk Manager (Technology Services)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Description

About the role:

The Risk and Control Manager role is a key role within the UK&I business. It plays a pivotal role in the embedded 1st Line of Defence risk model in Experian. This role will provide support to the Executive and Senior management of EITS in driving improvements in the quality and resolution of issue and loss event management. This role drives corrective actions to resolve loss events and issues.

On this job role, you will be reporting to the Risk and Control Director, Information Technology Services.

What you will do:

• Issue Management (including Policy Deviations and Risk Acceptances)
• Support EITS in ensuring it complies with all internal policies, standards and reporting deadlines.
• Work with the EITS leadership team to proactively manage the remediation of issues. These issues include Policy deviations and the risk acceptance process, which require obtaining relevant approvals. Additionally, support governance pack preparation and engage with second and third lien stakeholders. This engagement is to support ongoing reviews and monitoring over remedial actions.
• Lead regular meetings with senior management and risk owners / SMEs to review progress of risk and control processes, including incident management loss events, issue management and root cause analysis.
• Facilitate Issue Owner approval of Issue acceptance / closure with risk owners / senior leadership
• Complete 'Past Due' (PD) Issue forms for all Issues with a PD Hard Target Date (HTD)
• Completion of 'Risk Acceptance' Forms for any Issues where no remediation planned
• Support the EITS Risk & Control Director in facilitating BU MD and Issue Owner approval of any PD forms / Risk Acceptances

Qualifications

What yo will bring:

• Demonstrated 5+ years experience across Technology & Change/Operational risk in either a first or second line of defence capacity (2LoD preferable)
• Experience working within Financial Services or Fintech.
• Experience of changing and building and/or operating industry good practice Technology Risk Management Frameworks
• Knowledge and experience of technology practices/frameworks such as ITIL, COBIT, NIST
• Educated to degree level in a relevant subject, or hold an equivalent technology professional qualification
• Effectively establishing relationships to become a trusted advisor.
• Experience in producing Board and Executive level risk reports
• Be able to apply technical knowledge in a practical and balanced manner
• Independently minded and able to challenge constructively and ability to plan and manage own workload
• Fluency in English language

Additional Information

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books.

• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.

• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!

• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.

• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Client-provided location(s): Sofia, Bulgaria

Job ID: Experian-744000106818377

Employment Type: FULL_TIME

Posted: 2026-02-03T18:35:11