Internal Communications Specialist II

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Description

As an Internal Communications Specialist reporting to the Senior Director of Global Technology Communications, you will lead the execution of internal communication strategies that support our priorities and employee engagement across the department team. You will manage main communication channels and tools, produce impactful content, and coordinate projects that enhance the employee experience, ensuring messaging throughout the organization.

Responsibilities:

• Plan and accomplish internal communication strategies that align employees with our priorities, including drafting executive and employee messaging and managing content calendars.
• Create high-quality written and visual content such as newsletters, banners, infographics, and videos to engage employees across multiple channels.
• Manage internal communication platforms and tools, including SharePoint, Outlook, Microsoft Planner, Slack, Teams, and Dynamic Signal/FirstUp, ensuring message delivery and engagement tracking.
• Coordinate virtual All Hands meetings, supporting project management, presentation design, and speaker logistics to ensure smooth execution.
• Support culture and engagement plans, including onboarding experiences, internal campaigns, and participation in communities of practice and employee resource groups.
• Monitor and report on communication effectiveness, managing distribution lists and audience insights to improve reach and influence.

Qualifications

• 2+ years in internal communications, corporate communications, or related roles such as employee engagement, content marketing (with internal focus), HR communications, or digital communications.
• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• Advanced English level.
• Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Outlook, Teams), Slack, SharePoint, and Dynamic Signal/FirstUp.
• Experience with Canva, Adobe Photoshop, and Adobe Premiere Pro (After Effects).
• Write, editing, proofreading, and layout skills with a portfolio showcasing written and visual communication work.
• Experience working in a global business environment and managing communication tools and content calendars.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a remote role in Costa Rica. No relocation available. #LI-ML2 #LI-Remote

Client-provided location(s): Flexible / Remote, Alajuela, Costa Rica

Job ID: Experian-744000127798664

Employment Type: FULL_TIME

Posted: 2026-05-23T18:36:59