Housekeeper

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Lebanon, Pennsylvania.

Housekeeping Lead - Join Our Resort Team!

What You'll Do

The Housekeeping Lead plays a key role in maintaining a clean, safe, and welcoming environment for all guests. This position not only performs daily housekeeping tasks but also oversees a small housekeeping team, ensures cabins and facilities are cleaned according to schedule, and supports overall property operations. The Housekeeping Lead helps ensure every guest enjoys a five-star resort experience.

Your Job Will Include

Leadership & Team Coordination

• Oversee a team of 1-2 housekeepers, providing direction, training, and daily task assignments.
• Review daily rental checkout reports and schedule cleaning of cabins, bathhouses, and common areas accordingly.
• Monitor quality of work performed by housekeeping staff to ensure high standards are consistently met.
• Support a positive, team-focused work environment with open communication.

• Clean cabins and rentals to prepare for new guests, ensuring all spaces meet resort standards.
• Clean resort office, clubhouse, public areas, bathhouses, and other shared spaces by mopping, dusting, vacuuming, and removing trash.
• Maintain cleanliness of common areas and amenities throughout the day.

• Pull and review rental cabin checkout and arrival reports to coordinate daily cleaning schedules.
• Track inventory of cleaning supplies and order replenishments as needed.
• Report maintenance concerns in cabins, bathhouses, and public areas to management promptly.
• Maintain accurate documentation related to housekeeping tasks and schedules.

• Assist the Resort Manager in responding to guest inquiries in a timely and professional manner.
• Address guest issues or concerns with a patient, problem-solving attitude.
• Assist with cleanup following resort-sponsored guest events and activities.
• Drive a motorized vehicle for errands or supply pick-up as needed.
• Work closely with management and other staff to ensure coordinated, efficient resort operations.

• High school diploma or equivalent.
• 1-3 years of housekeeping experience; previous leadership or supervisory experience is a plus.
• Strong knowledge of cleaning practices, supplies, and equipment.
• Excellent organizational skills, with meticulous attention to detail.
• Ability to manage schedules, prioritize tasks, and oversee a small team.
• Strong communication and interpersonal skills.
• Valid driver's license, good driving record, and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work a flexible schedule, including weekends and holidays.

• Highly dependable with strong follow-through.
• Takes pride in maintaining clean, well-presented spaces.
• Comfortable directing others and ensuring standards are met.
• Positive, approachable, and guest-service oriented.
• Detail-focused and committed to consistently high-quality work.