Front Desk Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Leesburg, Florida.

What you'll do:

The Clubhouse Manager oversees all clubhouse throughout the dining and kitchen areas, catering, banquets and front office activities. This position ensures a consistently positive experience for its members and guests.

Your job will include:

• Oversee daily club operations.
• Act as the primary point of contact for members and guests; answer questions, solve problems, oversee services and cleanliness and show facilities to visitors.
• Approve budgets, staffing and general operating procedures for rooms, food and beverage, housekeeping, maintenance and repair and security departments.
• Manage complex capital projects.
• Assist with the development and implementation of strategic and annual business plans, operating reports, forecasts and budgets.
• Plan facility improvements, remodeling, construction and repairs.
• Monitor the budget and internal cost control procedures to ensure that budget goals are attained.
• Manage employee schedules, labor hours, compensation and benefits.
• Counsel managers and employees with respect to grievances and complaints.
• Monitor safety conditions and employee compliance with safety procedures.
• Consult with the special events team and approve all entertainment.
• Update emergency plans and procedures and arrange for effective staff training.
• Maintain current knowledge of occupational hazards and safety precautions.
• Ensure that preventive maintenance and energy management programs are on schedule and in use.
• Maintain current knowledge of industry developments to ensure top quality customer service.
• Participate in ongoing facility inspections to ensure that cleanliness, maintenance, safety and other standards are consistently attained.

• Bachelor's degree in Hospitality Management, or a related field, or the equivalent combination of education and experience.
• Membership in the Club Managers Association of America (CMAA) and/or other relevant professional association.
• 6+ years of private club or hospitality industry experience.
• Supervisory and management experience.
• Strong analytical, organizational and project management skills.
• Basic knowledge of management requirements for food and beverage, housekeeping, engineering, maintenance and repair and security functions.
• Meticulous attention to detail.
• Dedication to providing exceptional customer service.