Front Desk Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Marblehead, Ohio.

What you'll do:

The Front Desk Clerk position supports staff as assigned and possesses excellent customer service skills at Bay Point Resort and Marina in Marblehead, Ohio.

Your job will include:

• Welcome and greet guests in a professional and friendly manner promptly.
• Organize and maintain electronic files per company procedures manual.
• Assist with company sponsored activities.
• Attend and participate in training programs as required.
• Handle inquiries by telephone and email promptly.
• Prioritize phone calls to the appropriate staff.
• Provide information about services, amenities, and local attractions.
• Process annual contracts including entry into property management system, accounts receivable, and entries into multiple systems.
• Maintain cleanliness and organization of the front desk and office area.
• Perform other miscellaneous duties as assigned while assisting with general administrative support as requested.
• Work closely as a team member that effectively represents the quality and professionalism of the company.

• High school diploma, or the equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Microsoft Word, Excel and/or automated accounting systems.
• Willingness to work a flexible schedule, including weekends and holidays.