Administrative Assistant-1

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Administrative Assistant-1 in Mesa, Arizona.

What you'll do:

The Administrative Assistant helps to maintain property operations and to attract and serve guests and residents.

Your job will include:

• Promote a positive resident/guest experience by building strong relationships, anticipating needs, and contributing to a welcoming, service-oriented community culture.
• Act as a liaison between residents and various departments, helping resolve concerns while providing excellent customer service. Escalating issues when appropriate.
• Support Office Manager with daily administrative tasks and special projects. Maintain open communications and assist Facilities Director and General Manager
• Demonstrate flexibility by assisting multiple departments and adapting to changing priorities in a fast-paced environment.
• Willingness to cross train with other positions and filling in when needed.
• Assist with conflict resolution by professionally helping resolve issues while providing exceptional customer service.
• Spearhead seasonal rentals, stocking, bookings, payment processing, arrivals, departures, and occupancy tracking.
• Process general office paperwork accurately and efficiently.
• Coordinate appointments, meetings, vendor access, and calendars for front office team.
• Help monitor compliance with community rules and regulations.
• Run errands, including delivering various communications to guests or residents, as needed.
• Perform other miscellaneous duties as assigned.

• High school diploma, or the equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Microsoft Office Suite.