Senior Manager, Business Operations

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

As Senior Manager, Business Operations, you'll shape how Corporate Real Estate (CRE) runs-bringing clarity to priorities, improving governance and reporting, and helping teams deliver great workplace experiences globally. You'll lead the global CRE Business Operations function and act as a trusted partner to CRE leaders across the organisation.

This role is based in Warsaw and reports to the Senior Director, Global Corporate Real Estate (Amsterdam). You'll work with colleagues across regions to help create workplaces where employees can do their best work.

Team Structure

You'll lead a team of three Finance Specialists and three Vendor Management Specialists (2 in Warsaw, 1 in the USA) - building a collaborative, high-performance culture and ensuring the team delivers key business support goals.

• Lead, mentor, and develop Finance Specialists, Vendor Management Specialists, and a possibly a future Compliance Manager or other support roles as needed by the business

• Create a team culture built on collaboration, accountability, and growth

• Set direction and coach the team across multiple workstreams

• Ensure sufficient coverage and resource planning

• Manage the annual budget cycle (planning, forecasting, and resource allocation)

• Define and improve the global CRE Business Operations framework, processes, and governance

• Oversee contingent workforce reviews and support CRE hiring governance

• Run the CRE operating cadence (team meetings, quarterly business reviews, off-sites, and all-hands)

• Manage the CRE Project Approval Framework and executive decision cadence

• Improve how we communicate and share information (documentation, playbooks, and shared sites)

• Lead the global Food & Beverage programme, including an annual budget of $10M

• Manage the CRE Events budget ($1.4M annually) and look for opportunities to improve value

• Help standardise services across offices and the data centre portfolio

• Drive cross-functional initiatives that support global CRE objectives

• Build and run vendor management processes, including performance tracking, contract oversight, and relationship management

• Onboard a new colleague

• Turn data into clear insights on performance, financials, and project milestones for senior stakeholders

• Support sustainability goals by aligning business operations with ESG targets

• Set and maintain consistent data standards across CRE reporting

• Simplify and optimise CRE tools and platforms

• Drive automation and smarter workflows (including AI where it adds value)

• Partner with IT, Digital, and Data teams on tool governance, adoption, and continuous improvement

• Work closely with CRE leadership and partners across HR, Finance, Procurement, and Regional Operations

• Bring structure and visibility to how CRE operates-so priorities, governance, and delivery stay aligned

• Champion innovation and a continuous-improvement mindset

• Spot opportunities to improve efficiency, reduce cost, and raise the bar on service delivery

• Business operations expertise with strong finance and procurement experience

• Comfort working with data, reporting, and portfolio views; real estate/industrial project exposure is a plus

• Ability to solve complex problems by designing practical processes and embedding them into day-to-day operations

• Confidence influencing stakeholders and shaping programme direction, resourcing, and ways of working

• A mindset for continuous improvement in tools and processes

• People leadership across multi-disciplinary teams

• Trusted partner who can influence and align stakeholders at all levels

• Strong judgement and critical thinking; pragmatic, evidence-based recommendations

• Commercial mindset balancing strategy, value, cost, and delivery

• Analytical and detail-oriented; strong data and business storytelling

• Manage multiple workstreams across geographies and time zones; prioritise effectively

• Comfortable with ambiguity; adapt as priorities and information change

• Continuous improvement mindset (tools, processes, ways of working)

• Strong collaborator who builds trust without direct authority

• Experience in financial project management and people leadership in complex environments

• Track record of delivering results under pressure

• Excellent communication and stakeholder management at all levels

• Advanced data analysis and reporting skills using industry-standard tools

• Able to implement solutions and drive organisational change

• Experience in portfolio management is preferred

• Bachelor's degree in finance, business operations, engineering, or related field; certifications a plus

• Master's degree or MBA preferred

• Commitment to continuous improvement, including use of AI tools