Customer Project Manager 1

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

Supports the delivery of projects under guidance and develops foundational project management knowledge through hands-on experience and learning.

• Creates simple task lists for themselves and, when provided with clear guidance, documents assigned tasks into project plans for small groups or teams

• Demonstrates awareness of immediate key stakeholders and, with guidance, is able to identify and understand their needs

• Provides personal task and progress updates within their team or assigned project
• Uses standard tools and templates with feedback from more senior colleagues to support learning and development

• Is aware of potential project risks and demonstrates an understanding of basic preventative actions
• Escalates risks or concerns as needed under guidance

• Supports the delivery of projects by completing assigned tasks under guidance and within defined timelines

• Develops foundational knowledge of resource management by assisting others in tracking and maintaining project resources, documentation, and timesheets

• Supports assigned simple customer-related projects through completion under close guidance
• Communicates with customers at pre-defined milestones using approved messaging and processes
• Demonstrates basic technical knowledge of designated products and processes
• Handles escalations with close guidance from a leader or manager
• Assists in resolving issues under guidance to support positive customer outcomes

• Entry-level experience (0-2 years) preferred
• Diploma or Bachelor's Degree preferred
• Entry-level or introductory Project Management certification preferred
• Growth mindset with the ability to strive in a fast-paced environment to meet multiple project deadlines