Senior Account Manager (m/f/d)

We are looking for a Senior Account Manager with expertise in IT and software engineering services to join our team in Germany.
In this role, you will have the opportunity to work with best-in-class engineering, digital innovation and design teams who will support you in shaping product vision. As an Account Manager, you will play a pivotal role in driving the success of key accounts with a focus on commercial management, new business development and delivery governance.

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Responsibilities

• Act as a trusted advisor by providing clients with insights into the latest technology trends
• Collaborate with cross-functional teams to deliver technology-driven transformation projects across multiple domains
• Identify, generate and assess new business opportunities with the support of our sales and pre-sales teams, create compelling proposals and presentations, establish senior relationships and help close deals
• Shape and scope IT engagements, establish optimal operating models and project team structures and own the transitions from sales to delivery
• Stay informed on emerging industry trends, unique market challenges and opportunities to help clients navigate business and digital transformation
• Build and maintain strong senior-level relationships with clients, external partners and internal teams to drive business growth
• Align with Business Unit goals, supporting revenue and profitability targets

• Proven history in key roles like Client enagagement Management, Delivery partner, Clent partner, Account management for Software engineering and/or digital transformation services
• Candidate must have a strong understanding of IT project and program management
• Experience working with clients in the retail and consumer sector is a plus
• Strong problem-solving and creative-thinking abilities (consulting mindset)
• Excellent interpersonal and communication skills
• Confident presentation and negotiation skills
• Ability to engage with and earn credibility from senior executives
• A track record of successfully managing client engagements in dynamic environments, ensuring projects meet expectations and deliver value
• Fluency in written and spoken English is a must and German is nice to have

• 30 days holiday per annum
• Company Pension Scheme
• Regular performance assessments
• Fitness-First Black Membership
• bitkom - Corporate Benefits
• Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events
• Flexible and remote working opportunities
• *All benefits and perks are subject to certain eligibility requirements