IT Manager - Virtual Compute

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

• Strong communication skills with the ability to articulate technical concepts to non-technical stakeholders

• Excellent problem-solving and decision-making abilities, especially in high-pressure situations

• Ability to prioritize tasks, delegate responsibilities, and manage multiple projects simultaneously

• Experience in performance management, coaching, and professional development of team members

• Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve common objectives

• Excellent leadership, communication, and interpersonal skills

• Ability to work flexible hours and participate in on-call rotations as needed

• Proven track record of maintaining confidentiality and handling sensitive information with integrity

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 6+ years of experience with the ability to build, mentor, and empower high-performing technical teams
• 3+ years of experience defining and managing IT projects
• Experienced having direct reports where you are responsible for 1 on 1's, employee development, hiring, and performance management
• Must be familiar with product lifecycle best practices
• Must have experience in strategic planning, incident/risk management project management and resource allocation

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Experience running IT support and triage teams
• Understanding of cybersecurity principles and best practices related to system hardening, access control, and vulnerability management
• Experience with virtualization technologies such as VMware, Nutanix, OpenShift(OCP), AWS or Azure
• Experience managing projects using JIRA and Confluence
• Strong knowledge of ITIL frameworks, incident management, and IT service management best practices
• ITIL Foundation certification or higher