Engineer 2 - Systems
Overview
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.
Responsibilities
As an Engineer 2, you will be responsible for collaborating with management, departments, and customers to identify end-user requirements and specifications for infrastructure monitoring and event management. You will be required to listen to and evaluate customer needs to determine and provide high quality solutions that align with customer expectations. This will involve developing monitoring solutions, automating workflows and using your technical knowledge of professional concepts to solve business problems. You will be responsible for evaluating elements of technology's effectiveness through requirements gathering, testing, research and investigation and make recommendations for improvements that result in increased quality and effectiveness. You will also be responsible for the administration and maintenance of monitoring and event management tools.
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The Event, Logging, Monitoring and Alerting (ELMA) team partners to drive business values through in-depth insights into the health and performance of EHI solutions and products. The position will help provide application performance, systems performance and event management and automation throughout the IT organization. Some of the tasks performed are:
Process customer requests to add, change or remove alerting or monitoring.
Provide guidance around monitoring and event standards.
Aid EHI Problem Coordination by assessing current and historical information to triage current issues and find root cause of intermittent problems.
Configure, disperse and escalate custom alerting to the appropriate team(s) to quickly isolate issues.
Automating work tasks and creating scripted monitoring solutions as we move towards a hybrid environment (cloud, on-prem and hosted).
Deliver performance notifications for unexpected events and scenarios that deviate existing baseline thresholds.
This role is open to candidates who wish to work remotely
Knowledge, Skills, and Abilities:
- Excellent communication skills
- Strong teamwork abilities in a collaborative environment
- Good troubleshooting and problem-solving skills
- Ability to quickly triage problems, determine root cause and drive resolution
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
- Must reside in St. Louis, Missouri, or immediate surrounding area
- Must be committed to incorporating security into all decisions and daily job responsibilities
- 3+ years of related experience
- Experience with cloud technologies such as AWS or Azure
- Experience with scripting languages such as Bash, Shell, and/or Python
- Proficiency with Linux user interface and commands
Preferred:
- Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
- Experience with various technologies and tools such as Netcool, Netcool Impact, Nagios, SCOM/SCOrch, TeamQuest, ITNM, VitalSuite
- Experience with virtualization technologies
- Experience with Jira, Confluence, ITIL, and IT Service Management
Perks and Benefits
Health and Wellness
- FSA
- HSA
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Return-to-Work Program
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Happy Hours
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- 401(K)
- Relocation Assistance
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Veteran founded/led
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Enterprise Mobility.