Site Reliability Engineer

About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.

• Commercial experience and proficiency with industry standard:

1. 1. IAC tooling (Terraform preferably, or ARM/bicep and CloudFront)
   2. Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab - experience with Harness is beneficial)
   3. Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor)

• Commercial experience in at least one core technology (Dotnet, Java, Javascript)

1. 1. Troubleshooting issues and identifying systemic failings indicated by incidents/failures
   2. Implementing fixes
   3. Proposing solutions for reducing toil

• Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis
• Improving Service Requests and Change Management processes, both technically and through stakeholder management).
• Participate in the process for, and Proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies)
• Lead discussion in client-facing meetings and discussions around the SRE process, and identifying areas for increasing SRE footprint.
• Engaging with suppliers and 3rd parties for support, requests and opportunities
• SRE Foundation certificate (DevOps Institute) and an Azure 'Associate'-level certification highly beneficial or required during probationary period.