Customer Service Representative (Intermediate level)
Who We Are
ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
What You'll Do
Job Summary
Responsible for addressing the needs of our customers and sales representatives by carefully reviewing and processing all documents received in the shared inbox. This role requires timely follow-up and execution of the appropriate procedures for each request.
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Responsibilities
- Process all incoming documents following established procedures.
- Maintain the assigned site or region with minimal backlog and ensure accurate processing.
- Follow up on emails and purchase orders to ensure timely invoicing.
- Provide detailed attention to the coordination and shipment of products within the United States.
Requirements
- High school diploma or equivalent.
- 2 to 4 years of customer service experience.
- Oracle knowledge (preferred).
- Strong attention to detail.
- Sense of urgency.
- Computer proficiency.
- English proficiency (reading, writing, and speaking).
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EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA With Employer Contribution
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
Professional Development
- Tuition Reimbursement
- Promote From Within
- Leadership Training Program
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Unconscious Bias Training
- Employee Resource Groups (ERG)