Estee Lauder - Beauty Advisor - DFS Sydney The Rocks - Full Time

Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty.

Key Tasks:

• Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.

• Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations.

• Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.

• Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques.

• Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.

• Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer.

• Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager.

• Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management.

• Be able to communicate efficiently with the brands and with store management & can work independently.

Qualifications

• Relevant Indicators: Customer service or sales experience of min 2 years.
  
  Personal Attributes:
  
  • Service oriented with a "can do attitude" and have a passion for the retail industry.