Technology Financial Management Analyst (Apptio)

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

We are seeking an experienced Apptio System Administrator and Configuration Specialist with deep expertise in TBM Studio and Apptio BI. This role will be responsible for designing, maintaining, and enhancing our TBM models, ensuring accurate cost allocation, and delivering actionable financial insights to support strategic decision-making.

The Technology Financial Management Systems Analyst is responsible for the administration, configuration, integration, optimization, and ongoing maturity of Apptio Planning and Costing. This role serves as the system administrator and subject matter expert for Technology Financial Management (TFM) tooling and is accountable for ensuring accurate cost transparency, budget/forecast data and automated financial reporting across the Technology organization.

This position plays a key role in advancing the organization's TFM maturity by enabling data-driven decision-making, improving cost transparency, and supporting strategic financial governance initiatives.

What You'll Do

• Apptio Planning and Costing Administration
  • Serve as primary administrator for Apptio Planning and Costing.
  • Manage system access & entitlements
  • Design and maintain TBM models within TBM Studio, including cost pools, allocations, and cost object mappings
  • Configure and maintain plans, cost models, allocations, and planning structures.
  • Ensure system integrity, data accuracy, and alignment with financial policies.
  • Manage system updates, enhancements, and vendor coordination.
  • Drive continuous optimization of the Apptio environment.
• Financial Planning & Budget Support
  • Lead configuration and administration of annual planning and forecast cycles within Apptio Planning.
  • Partner with Finance and Technology teams during budget & forecast build to ensure product fully supports processes.
  • Improve automation and reduce manual processes in planning workflows.
  • Support scenario modeling and multi-year financial analysis.
• Cost Transparency & Allocation Modeling

• Support the maintenance and enhancement of technology cost allocation models.
• Ensure alignment between financial data sources (GL, HR, vendor data) and Apptio.
• Validate data accuracy and resolve discrepancies.
• Support service costing, unit economics, and cost driver analysis.

• 5+ years experience in Technology Financial Mgmt.
• 3+ years experience administering or configuring Apptio (Planning and/or Costing strongly preferred).
• Hands-on TBM Studio expertise - Designing and maintaining TBM models in TBM Studio.
• Strong understanding of Technology Financial Management principles.
• Experience with financial planning, budgeting, and forecasting.
• Intermediate to advanced financial modeling skills.
• Strong analytical and problem-solving skills.

• Experience w/ cost transparency, unit cost modeling, supporting budgeting / forecasting, cost allocation strategies, showback/chargeback.
• Familiarity with cost allocation methodologies and service-based costing.
• Integrating data from ERP systems (SAP, etc.), HR Systems, Budget Mgmt. Systems (ex. BOARD), Cloud Providers (AWS, Azure, etc..).
• Ability to automate reporting and manage large data sets - Building Apptio BI reports and dashboards.
• Experience in IT Finance, FP&A, or Technology Business Management (TBM).
• Knowledge of external reporting tools (Power BI, Tableau, etc.).