Intern -Jr. Security Operations Analyst

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

We are looking for a motivated Jr. Security Operations Analyst to join our Security Operations team. In this role, you will be welcomed as a key member of the SecOps organization and work closely with cybersecurity professionals across IT, Network, Engineering, Security Architecture, and other security-focused teams.

You will gain hands‑on exposure to real‑time monitoring, incident response, and threat intelligence, developing a strong foundation in core security operations practices. While the ideal candidate brings experience in process automation and security operations, we also strongly value individuals with a solid work ethic, curiosity, and a desire to learn and grow in a fast‑paced security environment.

This is an excellent opportunity for someone looking to build their cybersecurity career while contributing to a collaborative and mission‑driven security team.

What You'll Do

In this role, you will support day‑to‑day security operations and help strengthen the organization's security posture by:

Operational Monitoring & Incident Response

• Investigating potential security issues using security operations tools.
• Working with XDR, SIEM, cloud tooling, and endpoint detection platforms.
• Participating in regular incident response exercises.
• Contributing to investigations and tuning of security alerts.

• Helping manage and tune security tools and processes.
• Collaborating with IT, Engineering, Network, and Security Architecture teams.
• Assisting with vulnerability management and remediation efforts.
• Supporting operational process improvements through scripting and automation.

• Gaining exposure to securing AWS Public Cloud and hybrid cloud environments.
• Working with AWS technologies such as Route53, Direct Connect, WAF, CloudWatch, and Config (preferred).
• Supporting infrastructure aligned with standards such as FedRAMP, ISO 27001, NIST CSF, and SOC frameworks.

• Participating in on‑call rotations.
• Contributing documentation, communication, and problem‑solving skills to the broader SecOps culture.

• Working toward a Degree in technical or business discipline
• Experience with automation scripting (Python, Power Shell), Infrastructure as Code (Terraform, CloudFormation) and/or DevOps/DevSecOps functions
• Some experience with IT security/incident management processes is strongly desired

• Some exposure to security incident investigation and management and experience using common security tools (SIEM, Vulnerability Scanners, XDR)
• An understanding of securing AWS Public Cloud and Hybrid Cloud environments is highly desired
• AWS-specific skills (Networking: Route53, Direct Connect, etc.) and (Security: WAF, Config, CloudWatch, etc.)
• Security Certifications preferred (CompTIA Security, CISSP, CEH, GSEC) or planned
• Experience defining, implementing, and engineering network environments compliant with information security policies, procedures, and standards. Examples include:
• FEDRAMP, ISO 27001, NIST CSF, NIST 800-53
• Service Organization Controls