Inside Sales Representative, Subscriptions Service Division (SSD)

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

As an Inside Sales Representative, you will be responsible for generating new leads to close sales, cultivating customer relationships, and developing solid working relationships with EBSCO's publisher partners. You will accomplish this by prospecting, following market leads, and establishing a strong sales pipeline in your assigned territory.

This remote position is U.S. based only (excluding U.S. territories). On occasion, travel for annual sales meetings or conferences.

What You'll Do

• Create and generate activity in direct selling situations through telephone, e-mail, and virtual meetings
• Understand the needs of our library customers, and tailor a solution best suited to their needs
• Understand the competitive landscape and how to target and sell against the competition
• Provide and coordinate demos of EBSCONET for our customers
• Work closely with EBSCO's publisher partners to further drive sales in all markets
• Create and maintain a robust pipeline of prospective customer opportunities

Your Team

You will be welcomed as a member of our subscription services focused Inside Sales Team, working in all markets in an assigned territory. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Inside Sales Representative and your development and career growth at EBSCO Information Services.

About You

• 2+ years of sales experience in relatable industries
• 2+ years of proven sales track record achieving sales milestones and target goals
• Ability to work with minimal supervision, prioritize work and make decisions
• On occasion, the ability to travel for annual sales meetings or conferences

What sets you apart

• Prior phone sales experience
• Experience with inside sales and cold calling techniques
• Outgoing, self-motivated, and goal-oriented

Pay Range

USD $56,335.00 - USD $80,475.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.

Our Hybrid Work Policy: We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.

EBSCO provides a generous benefits program including:

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Client-provided location(s): Flexible / Remote

Job ID: EBSCO-2026-2043

Employment Type: FULL_TIME

Posted: 2026-07-21T19:23:46