Digital Accessibility Specialist
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
The Digital Accessibility Specialist will partner with a cross-functional team to ensure EBSCOhost and related products meet and exceed digital accessibility standards (WCAG, Section 508, EN 301 549). You will help identify, test, and remediate accessibility issues across our web-based platforms, working closely with engineering and design teams to build accessibility into products from the ground up. This is a great opportunity for someone early in their accessibility career to grow their technical skills while making a meaningful impact.
What You'll Do
- Communicate and collaborate with customers
- Conduct manual and automated accessibility testing (screen readers, keyboard navigation, color contrast, etc.) against WCAG 2.2 AA, EN 301 549 and Section 508 standards
- Document accessibility defects clearly and collaborate with cross functional teams to identify remediation approaches
- Support accessibility audits of new and existing features throughout the development lifecycle
- Help maintain and update accessibility documentation, including ACRs (VPATs), Roadmaps, Statements, etc.
- Partner with Product, Design, and Engineering teams to advocate for accessible design and development practices
- Stay current on evolving accessibility standards, assistive technologies, and industry best practices
Your Team
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This role reports to the Principal Product Manager of Accessibility and Globalization and works closely with Engineering, Product Management, Design, and Quality Assurance teams across the EBSCOhost suite. You'll join a team dedicated to embedding accessibility and inclusive design principles across EBSCO's products, ensuring equitable access to research and information for all users.
About You
- 0-2 years of accessibility experience (internships, coursework, certifications, or hands-on projects welcome)
- Familiarity with WCAG guidelines and assistive technologies (e.g., screen readers like JAWS, NVDA, or VoiceOver)
- Basic understanding of HTML, CSS, and/or JavaScript as they relate to accessible web development
- Ability to work collaboratively across teams and communicate technical issues to non-technical stakeholders
What Sets You Apart
- A collaborative mindset and ability to build credibility with team members and stakeholders
- Genuine passion for inclusive design and improving digital experiences for people with disabilities
- Curiosity and a willingness to learn new tools, technologies, and evolving accessibility standards
Pay Range
USD $62,925.00 - USD $89,890.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.
Our Work Policy: We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
Financial and Retirement
- 401(K)
Professional Development
- Internship Program
- Mentor Program
Diversity and Inclusion