UPS Power Quality Field Service Engineer
At Eaton, we're dedicated to improving the quality of life and protecting the environment through the use of power management technologies that are more reliable, efficient, safe, and sustainable. With over 100 years of industry leadership, we help our customers across the world manage power,
Our teams are united by a shared commitment to ethics, safety, and innovation. When you join Eaton, you become part of a global company where your work makes a real impact.
We're now looking for a UPS Power Quality Field Service Engineer to join our UK team.
What you'll do:
As the UPS Power Quality Field Service Engineer, you will deliver exceptional service to Eaton's customers. In this role, you will carry out preventative maintenance on Eaton-manufactured UPS systems and support existing installations to ensure optimal performance. You will play a key role in supporting hyperscale data center operations across the region.
Responsibilities:
- Perform fault diagnosis on UPS systems
- Work confidently with on-line and line-interactive UPS technologies
- Conduct preventative maintenance across an established customer base
- Commission and repair all UPS system types, including standalone and parallel configurations
- Set up and configure remote monitoring software
- Communicate technical information to key stakeholders
- Apply anti-static procedures consistently
- Follow the ECN process for all repairs
Qualifications:
- HNC or higher in Electrical and Electronic Engineering (or equivalent)
- Strong knowledge of three-phase electrical installation or maintenance
- Solid understanding of UPS systems
- Familiarity with industrial communication protocols: Modbus, SNMP, OPC, DDE, TCP/IP
- Understanding of PLC programming (power control, generator control, SCADA, process control)
Skills:
- Strong communication and customer-focused approach
- Problem-solving mindset
- Ability to work independently and manage time effectively
- Adaptable and confident in fast-paced environments
- Collaborative team player
What we offer:
- Training, development, and career progression
- Company vehicle & other benefits
- Wellbeing programs and a strong safety culture
- Opportunity to work with leading UPS technologies in mission-critical environments
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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)