Unclaimed Property Analyst

Eaton's Corporate Sector division is currently seeking a Unclaimed Property Analyst.

What you'll do:

Eaton Corporation GFA has is seeking for an Unclaimed Property Analyst in the Commercial Finance organization. We are seeking dedicated and customer-focused Unclaimed Property Analyst with expertise in accounts receivable to join our team. The successful candidate will be responsible for managing aged credits and working closely with customers to resolve outstanding balances, ultimately reducing unclaimed property liabilities and enhancing customer relationships.

Responsibilities include but are not limited to:

1) Review and analyze aged credits in accounts receivable, identifying potential unclaimed property liabilities and opportunities for resolution.
2) Collaborate with internal departments, including finance, accounting, sales, and customer service, to gather information and documentation related to aged credits.
3) Conduct proactive outreach to customers with aged credits, facilitating communication and providing assistance in resolving outstanding balances.
4) Investigate and resolve discrepancies, disputes, and other issues related to aged credits, working closely with customers to reach mutually acceptable resolutions.
5) Document all interactions and correspondence with customers regarding aged credit, ensuring accuracy and completeness of records.
6) Educate customers on unclaimed property laws, regulations, and reporting requirements, as applicable to their specific situation.
7) Develop and implement strategies to minimize aged credits and prevent future occurrences through process improvements, and customer engagement initiatives.
8) Monitor and track progress on aged credits resolution efforts, providing regular updates and reports to management.

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Qualifications:

• Bachelor's degree in Business Administration, Finance, Accounting or related field:
• Proven experience in accounts receivable management, unclaimed property, collections or related roles

• Advanced English proficiency
• Advanced proficiency in Microsoft Excel
• Strong understanding of accounts receivable processes, including invoicing, payment application and aging analysis.
• Knowledge of USA unclaimed property laws, regulations, and reporting requirements is a plus.
• Professional experience on SAP/Oracle
• Previous professional experience on Get Paid, Big Radius systems is a plus

• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.
• Commitment to delivering exceptional customer service and fostering positive customer relationships
• Advanced analitical and problem solving capabilities
• Agility to learn