Service Engineer
1 week ago• Changzhou, China
What you'll do:
负责外部服务商的流程管理, 包括建立、认证、合作、评审及绩效提升, 确保服务商队伍合规、专业、稳定。通过收集反馈优化流程, 协助财务完成费用审核, 维护管理台账并输出分析报告, 为服务业务决策提供支持。
- 负责外部服务商的全流程管理, 包括服务商的建立、认证、资格审核、证书颁发、回访、业务合作与洽谈、年度评级等工作, 支持并协助财务进行相关服务商费用认定、结算、审核工作；
- 持续收集、分析并反馈来自售后服务主管、区域专员等岗位关于服务商使用的意见和建议, 推动服务商管理流程优化
- 协助提升服务商在安全、效率、质量、持续改进等方面的综合绩效, 确保服务商队伍合规、专业、稳定。
- 参与服务商业务合作、协议签订、年度评审及回访, 推动服务商与公司业务协同发展。
- 建立并维护服务商管理相关台账和数据, 定期输出分析报告, 为管理决策提供数据支持。
- 完成上级安排的其他相关工作任务。"
Qualifications:
- 本科及以上学历；
- 3年及以上, 客服、项目管理、供应商质量管理相关工作经验；
- 供应商质量管理, 项目管理；
- 较强的沟通能力, 商务谈判与沟通能力
- 客户服务意识、流程合规意识
- 能适应出差
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Client-provided location(s): Changzhou, China
Job ID: Eaton-54539Changzhou
Employment Type: OTHER
Posted: 2025-11-22T18:37:01
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)