Service Coordinator

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS's), surge protective devices, power distribution units (PDU's), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

As part of our PQ division at Eaton Electrical, we are looking to hire a Service Coordinator to work closely with our internal and external stakeholders to manage invoicing of service contracts and time and material jobs. We are looking for an energetic and dynamic individual who can liaise with end users, business partners, sales managers, supply chain, and warehouse and provide superior customer service.

What you'll do:

As Service Coordinator you will be an active member of team working colsely with internal and external stakeholders. You will be working in a busy and varied environment. You will be part of a high-performance working culture ensuring being centered on meeting customer expectation while retaining quality standards to ensure timely deliveries to all stakeholders

"• Develop strong relationships with all customers and stakeholder both face to face and remote.
• Follow procedure to deliver professional service to all stakeholders
• Ensure maximum and balance productivity by effectively scheduling technicians and service appointments
• Accountable for monitoring and maintaining proper flow of task
• Manage jobs through the utilisation of ERP systems
• Track and monitor daily activity
• Answering calls with the emphasis of first call resolution
• The ability to work under pressure, high resilience and problem-solving skills "

Qualifications:

Revelant Qualification
Minimum 2 years previous experience as a service coordinator is essential

Skills:

ERP experience (SAP & Salesforce preferred)
Proven ability to multitask and priorities tasks. Demonstrates initiative and judgement

• On-site parking
• Competitive salary and access to bonus scheme
• Inclusive working environment
• Volunteer days
• Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Client-provided location(s): Sydney, Australia

Job ID: Eaton-57319Mascot

Employment Type: OTHER

Posted: 2026-01-31T18:39:13