Senior Filtration Systems Specialist

Eaton's FFD Fluid Filtration Division division is currently seeking a Senior Filtration Systems Specialist at our Chanhassen, MN site location! This is a hybrid, role, with typical office cadence of 3 days onsite, and 2 remote. This role involves travel, which can be up to 50% in a month, but will vary based on customer demand, and travel at times will be at 0%.

The expected annual salary range for this role is $97000 - $143000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Job Summary

This role is responsible for delivering end-to-end technical support in North America for industrial filtration systems, encompassing on-site commissioning, troubleshooting, repair, and ongoing customer support. The position partners closely with field sales, engineering, plant operations, and laboratory teams to resolve complex equipment and system issues, support product improvements, and enable new product development. In addition, the role serves as a technical authority for customers and internal stakeholders by delivering training, conducting equipment demonstrations, managing rental fleet operations, and providing responsive onsite and remote support to ensure reliable performance, customer satisfaction, and service revenue growth. This role reports to the Global Commercial Operations Manager for the Division.

Job Responsibilities

• Ensure proper installation and operation of Eaton Filtration equipment by providing commissioning and start-up services.
• Diagnose, troubleshoot, and repair Eaton Filtration equipment to deliver a high level of customer service and operational reliability.
• Partner with plant operations and engineering teams to perform root cause analysis on product or system failures.
• Deliver technical training sessions on the operation, maintenance, and repair of equipment for customers, representatives, and internal employees.
• Plan, set up, and conduct equipment demonstrations for Customer Experience Center visits and training events.
• Support laboratory operations by assisting with test setup for customer troubleshooting activities and new product development initiatives.
• Collaborate with engineering teams to support and implement product design changes as required.
• Manage the North American Rental Fleet Program, including equipment preparation, start-up support, technical assistance, packaging, shipping, and cleaning of returned units.
• Provide technical support to customers via phone, email, and on-site visits, including assistance with troubleshooting, spare parts pricing, and general filtration inquiries.
• Comfort acting as a technical authority in high-pressure situations
• Additional Items:
o May be exposed to working conditions beyond those normally experienced in an office or shop environment, e.g. outside work; hot; wet; customer process plant environments, etc.
o Customers may require special safety training, criminal background check and drug screening tests
o Customer requirements may limit facial hair (e.g. beards and mustache).
o Limited International travel may be necessary

Qualifications:

Required Qualifications:

• Technical school degree from an accredited institution and a minimum of one (1) year of hydraulics, industrial manufacturing, oil & gas, or engineering experience; OR a minimum of five (5) years of hydraulics, industrial manufacturing, oil & gas, or engineering experience in lieu of degree

• Must be legally authorized to work in the US without company sponsorship

• Must reside within a 50 mile radius of Chanhassen, MN. Active Duty military are exempt from the geographical requirement

• Must have a valid driver's license with no restrictions

Preferred:

• Bachelor's degree in Mechanical Engineering

• Fluid Power Specialist (Hydraulics, Pneumatics and/or Electronic Controls)

• 1-3 years Oil & Gas experience

Position Criteria:

• Ability to travel up to 50% at times based on customer demand, throughout the United States. Limited International travel may be necessary

• Strong mechanical aptitude

• Working knowledge of pneumatic equipment or hydraulic equipment or industrial filtration equipment

• Ability to read and interpret drawings and equipment manuals

• Professional written and verbal communication for service reports and customer interaction

• Ability to lift up to 50 lbs.

• Knowledge of electrical wiring fundamentals

• Ability to read and interpret PLC wiring diagrams, control narratives and P&ID Drawings

• Competence in root-cause analysis and failure diagnostics

• Ability to deliver technical training to customers and internal teams

• Comfort acting as a technical authority in high-pressure situations

#LI-CD1

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.