Sales Support Engineer PD Services
Eaton is a global leader in intelligent power management solutions, helping customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our people are our strength - driven by expertise, innovation, and a strong commitment to customer success.
We are looking for a Sales Support Engineer to strengthen our Service organization within EMEA. In this role, you will combine electrical engineering expertise with commercial insight to support service sales activities across our Medium & Low Voltage Service Product Portfolio.
You will act as a key interface between customers, Service Sales Organizations, and internal stakeholders, ensuring technically sound and commercially competitive service offers. You will be part of Tendering & Ordermanagement Team PD Services.
What you'll do:
- Prepare, review, and manage service quotations and orders for Medium & Low Voltage products and service activities
- Analyze customer requests and translate them into technically accurate and commercially optimized proposals
- Act as a trusted technical-commercial partner for direct customers and Eaton Service Sales Organizations across EMEA
- Maintain proactive communication with customers regarding quotations, orders, planning, invoicing, and delivery
- Support margin management and ensure compliance with pricing and commercial policies
- Coordinate internally with sales, engineering, production, and field service teams
- Handle customer inquiries and complaints in collaboration with relevant internal departments
- Occasionally visit customers to support sales activities and strengthen relationships
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Qualifications:
- Bachelor's degree in Electrical Engineering or a comparable technical qualification, or equivalent relevant experience
Skills:
- Solid knowledge of Medium & Low Voltage systems and electrical service solutions
- Strong commercial mindset with the ability to balance technical feasibility and business value
- Experience in sales support, service sales, or a similar technical-commercial role
- Strong analytical and problem-solving skills
- Proactive, structured, and customer-focused working style
- Fluency in English (spoken and written); additional European languages are a plus
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)