Retail and Performance Lab Technician - Golf Pride

This role is almost entirely consumer-facing and likely the very first impression of the Golf Pride Brand.

ESSENTIAL FUNCTIONS:

Lab Operations & Fittings (40%)

- Open and maintain the Performance Lab daily, ensuring it's consumer-ready and operating smoothly
- Conduct 1-on-1 grip fittings using tools such as TrackMan, Quintic, and pressure sensors
- Support ongoing development of the grip fitting protocol based on feedback and performance data
- Deliver an engaging, premium experience for VIP visitors and internal stakeholders

Research & Data Capture (30%)

- Assist with consumer testing protocols and performance data collection

- Program, facilitate and execute consumer research projects in support of NPD
- Maintain accurate, organized records across tools and systems
- Help build and refine a connected database fed by performance hardware (TrackMan, Quintic, etc.)
- Troubleshoot and calibrate lab tools as needed

Insight Support (20%)

- Summarize consumer feedback and test data in a usable format for internal teams
- Work with Innovation and Marketing teams to support claims development and insight generation
- Help document protocols, learnings, and recommended next steps

Lab Evolution (10%)

- Provide ongoing feedback on the tools, processes, and consumer flow
- Stay current on new technologies and testing methods relevant to golf performance
- Contribute to continuous improvement of the Lab experience

General Golf Pride Support
• Occasional event support with set up of displays, testing equipment, etc. for community events (evenings or weekends possible)
• Welcome guests and visitors to Golf Pride with a level of hospitality that enhances our brand.

WHO YOU ARE:
• A brand ambassador, confident and professional when interacting with consumers, and able to deliver premium experiences that reflect Golf Pride's leadership in the game.
• Curious by nature, with a passion for uncovering insights others might miss - whether from a golf swing, a grip, or a conversation.
• A golfer, with an authentic appreciation for golf and its people - someone who understands players because you are one.

Qualifications:

Basic (Required) Qualifications:

• Bachelor's degree from an accredited institution
• 2+ years of experience around club fitting and golf equipment with regripping experience.
• 1+ year of experience working with Trackman software and Microsoft Office Products
• 1+ year of consumer research or product testing experience
• Must be authorized to work in the US without company sponsorship now and in the future.

Preferred Qualifications:

• Experience with golf fitting, sports performance tech, or customer experience
• Comfort working with consumers and translating feedback into usable insights
• Technical curiosity and willingness to experiment and learn
• Background in kinesiology, sports science, golf instruction, or similar field is a bonus

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Client-provided location(s): Pinehurst, NC

Job ID: Eaton-53804Pinehurst

Employment Type: OTHER

Posted: 2025-11-09T18:35:12