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Quality Supervisor

2 days ago Bajos de Haina, Dominican Republic

Job Description

Assure customer satisfaction through our Quality System; accountable for quality performance by monitoring Quality related metrics, conducting Quality Assessments. Making improvements in the quality procedures, and develop innovations to improve productivity and reduce product costs.

Attain quality goals, assure quality plans are implemented and drive results accomplishment. Deploy the applicable EQS elements and initiatives of EBS to accomplish the established goals.

ESSENTIAL FUNCTIONS:
1. Responsible to establish and develop quality process, such as cost out and process improvement projects to attain plant goals and improve the quality level. Administer the plant Quality program, to maintain required quality levels for plant.
2. Prepare report and presentation to monitor and improve the metrics that impact Quality indicators such as: Warranty, Scrap (within the plants), Quality PPM, PPAP Cycle times, DMR metrics, Hold area inventory, Focus 5 or Major Detractors to the PPM metric and Scrap, etc.

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3. Propose and implement improvements processes to guarantee the fulfillment of EQS Policies such as PR-5 Internal PPAP/FAI and PR-6.
4. Participate in Internal ISO 9001 audits to assure compliance of the Quality System and follow up on the resulting corrective actions (CAR's) or opportunities for improvement (OFI's).
5. Collect and maintain Historic data control (statistics of products) to support and determine quality issue and root cause.
6. Maintain and support the policies of the Eaton Quality System (EQS).
7. Verify and Follow the final Audits results.
8. Analyze production quality issues (including metrics trends), customer and supplier Feedbacks, prepare corrective action plan, follow up and close any actions which are documented through WISPER; maintain the communication process between supplier, external and internal customers.

9. Lead the Quality process activities and implement quality action plan on any New Product Introductions and transfers as per the PROLaunch Project guidelines.
10. Increase levels of quality through continuous improvement processes and process defect prevention.
11. Coordinate/Supervise the functions-task of the Quality Assistant, quality Inspector and Process Technician. Provide training to engineering assistants and interns assigned to the line, assign tasks and monitor their performance.
12. Maintain Quality Capability process, according to EQS criteria. Require and follow up actions plans with customer/supplier of process that are not in compliance.
13. Implement preventive quality processes during product assembly.
14. Maintain and monitor the incoming inspection of the plant, together with the Hold area, to comply with the requirements of Quality procedures.
15. Maintain our quality system in conjunction with our various programs / systems to be implemented in Eaton Corporation.
16. Develop and implement cost reduce programs to increase efficiency and productivity.
17. Ensured that processes needed for the quality management system are established, implemented and maintained.
18. Creating the necessary infrastructure to meet process capability index established by EQS and develop action plans for those processes that do not meet this standard. Supervise, improve and monitor metrics or measures of capacity as indicators of production processes such as Yield, Scrap, Productivity Efficiency.
19. Keep tools PFMEA actualize and Control Plans with unusual conditions of the production process, as specified by the EQS.
20. Play an active participation in the Departmental Teams.

Principal Accountabilities:

1. Quality Metrics improvement (PPM reduction, PPAP/FAI Cycle Time, DMR disposition cycle time, DMR CAR Closure cycle time).
2. Compliance with ISO standards and policies of 9001 and EQS.
3. Continuous reduction of parts per million, SCRAP.
4. Efficiency program and optimization YIELD.
5. Hold Area inventory.
6. Identify Cost-Out opportunities.
7. Avoid Warranty Incidents related to Supplier issues.
8. Cero Accidents policy.
9. Improve product and Process Quality through Quality Continual Improvement actions.

Qualifications & Skills

1. Bachelor's degree on industrial, electrical or electromechanical engineering, or other related science.
a. Preferable Post grade degree in Quality, Productivity, engineering or others related science.
2. Minimum experience of 1-3 years in similar positions with direct responsibility for supervising personnel .
3. Full Bilingual (English / Spanish)
4. PC knowledge: Microsoft Office, Minitab, Access, and AS400.
5. Knowledge: Lean Tools, Six Sigma and SPC.
6. ISO 9001 Internal Auditor (Lead Auditor is a plus)
7. Pro-Launch tools (preferably)
8. Competencies: Thinks and Acts Strategically, Gets Results Through Self and Others, Builds Organizational Capability),Demonstrates Eaton's Leadership Style

Client-provided location(s): Bajos de Haina, Dominican Republic
Job ID: Eaton-61347Haina
Employment Type: OTHER
Posted: 2026-04-01T18:43:22

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)