Quality Manager

Eaton's ES AMER PCS division is currently seeking a Quality Manager.

What you'll do:

The Plant Quality Manager leads the entire Quality function to ensure plant performance, customer satisfaction, and operational excellence. This role maintains full ownership of EQMS, ISO 9001:2015, compliance systems, audit readiness, process controls, and continuous improvement initiatives across all manufacturing operations.

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Key Responsibilities

• Lead and develop the Quality organization, including Supervisors, Engineers, Technicians, Document Control, Calibration, and Supplier Quality teams.
• Drive performance of critical quality KPIs: Customer PPM, Internal PPM, Supplier PPM, audit performance, validation data, alerts, and overall plant quality metrics.
• Ensure robust implementation and sustainability of EQMS, ISO 9001:2015, OpA readiness, and third-party certifications.
• Oversee PFMEA, MSA, capability studies, problem solving, and full CAPA execution for customer, internal, and supplier issues.
• Lead customer complaint containment, root-cause analysis, corrective and preventive actions, and communication with stakeholders.
• Manage Supplier Quality performance, APQP/PPAP, non-conformance reporting, supplier claims, and incoming inspections.
• Support New Product Development, validations, and product line transfers through ProLaunch methodologies.
• Drive cost-reduction initiatives, including scrap reduction, CONC reduction, yield improvement, and process optimization.
• Ensure compliance with all EHS (MESH) policies, ISO 14001, and monthly safety inspections.
• Contribute to functional strategy aligned with annual profit plans and Strategy Deployment processes.

Qualifications:

Bachelor's degree in Engineering or related field (Master's preferred).

Minimum 7 years in Quality leadership roles within manufacturing.

Fully bilingual (English/Spanish).

Strong knowledge of Lean, Six Sigma, technical statistics, ISO 9001:2015, EQMS, OpA, CAPA methodologies (8D, 5 Why, Ishikawa, Pareto), and quality systems.

Proficient in Microsoft Office, Access, AS400, Minitab, Power BI, and related tools.

Preferred: EBE examiner, Lean Expert, Green Belt.

Skills:

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Client-provided location(s): Bajos de Haina, Dominican Republic

Job ID: Eaton-56613Haina

Employment Type: OTHER

Posted: 2026-01-18T18:36:45