Quality Manager

Eaton's ES AMER ESS division is currently seeking a Quality Manager.

This role is located at our Waukesha, WI facility. Relocation assistance will be provided

The expected annual salary range for this role is $130000 - $190000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

The Quality Manager is to lead the definition, execution, and deployment of the strategic Quality Plan in conjunction with the plant leadership team. Manage the establishment and administration of a plant wide Quality Management System including Quality Assurance, Quality Control, and continuous improvement.

In this role you will:

• Manage the preparation, implementation, and maintenance of the plant Quality Management System to ensure compliance to the Eaton Quality Management System (EQMS) expectations as well as ISO 9001:2015 requirements.
• Act as the management representative managing ISO 9001 certification activities including authority on ISO 9001 requirements.
• Develop and implement strategic projects to continually improve the overall Quality of products, processes, information, and services.
• Analyze organizational Quality metrics and perform Management Reviews to evaluate results and recommend countermeasures to close gaps at the operational level.
• Ensure accountability of Quality Assurance duties and take the necessary actions to resolve any Quality issue.
• Manage Final and In-Process inspections necessary to ensure Quality products to customers. Drive error-proofing solutions at the source to address issues found during inspections.
• Manage the development and implementation of statistical feedback programs and attribute inspections required to effectively evaluate the Quality Management System.
• Interface with suppliers, partners, and internal stakeholders in both the plant and at customer locations to enhance their perception and understanding of the plant Quality systems. Facilitate customer Quality audits and inspections as appropriate to demonstrate compliance.
• Develop, coordinate, and implement training programs relative to the Quality Management System.
• Develop, implement, and manage a product warranty system that provides feedback to responsible departments and ensures permanent corrective actions for manufacturing quality or supplier quality issues.
• Coordinate between Engineering Services, Sales & Marketing, and plant operations to ensure a systematic process is in place for warranty that maximizes customer resolution at a minimum cost.
• Lead plant Supplier Quality activities to ensure the incoming Quality of purchased parts.
• Provide Quality leadership and support in development of new products, processes, and services (PROLaunch).
• Coordinate and manage continuous improvement activities related to Quality including 8D's, Kaizen events, BPI's, Six Sigma projects, and other problem-solving activities.
• Develop and maintain an appropriate departmental budget and ensure the operation of the Quality Department within budget.
• Manage the work force with regards to paid time, OT and vacation scheduling, and issue resolution.
• Evaluate the performance of the Quality Team to facilitate performance management, merit increases, promotions, job transfers, disciplinary action, etc.

• Bachelor's Degree from accredited institution.
• Seven (7) years of work experience in quality, manufacturing, or engineering environment.
• Five (5) years of experience with ISO 9001:2015 and/or IATF16949 Quality Management Systems
• Five (5) years of experience utilizing Quality Core Tools (APQP, PFMEA, MSA, PPAP and SPC)
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Relocation assistance will be provided for candidates that reside outside a 50-mile radius of Waukesha, WI.

• Master's Degree in Engineering, Business or related field
• Eight (8) years of work experience in quality, manufacturing, or engineering environment.
• Eight (8) years of experience with ISO 9001:2015 and/or IATF16949 Quality Management Systems
• Experience in the field of electrical utilities or electrical component manufacturing
• Experience working directly with customers and suppliers
• CQE or CQMOE certifications from ASQ
• Formal training in problem solving
• Knowledge of electrical testing, programming, and PLCs