Quality Engineer Manager
Eaton's IS AER MSD division is currently seeking a Quality Engineer Manager. This role is based at our Orchard Park, NY facility.
The expected annual salary range for this role is $97000 - $143000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Job Summary
Quality Engineer (QE) Manager is responsible for managing quality within the assigned integrated product team (IPT - value stream) along with the ability to provide quality function expertise. This position will actively manage a team of Quality Engineers and Quality Engineering Technicians to ensure Eaton can meet and exceed customer(s) expectations. The QE Manager establishes stakeholder relationships that foster a positive partnership, facilitate resolution of customer issues, and provide technical support during the life cycle of assigned products. Offers quality leadership, coaching, support, and knowledge of quality philosophies and disciplines to internal and external customers in the coordination of quality improvement efforts.
Job Responsibilities
• Manage, coach, and mentor the quality team by providing mentoring and training support for current and new Quality Engineers and Quality Engineering Technicians, as applicable.
• Deploy significant quality expertise to provide tangible benefit to the organization (product cost, quality, metrics etc.).
• Member of the Quality Leadership Team which set site vision, mission, and objectives for quality.
• Maintain performance management Key Performance Indicators and ensure active participation of the team in daily metric boards and participate in performance management meetings.
• Lead, liaise with, and coordinate with other quality team members to ensure that all relevant quality metrics are recorded, utilized, and appropriate to their purpose.
• Assist with the preparation of the information needed for the monthly site quality council review.
• Lead cross-functional corrective action and/or continuous improvement teams in significant quality activities or programs.
• Use the latest quality, problem solving techniques, and best working practices (PDCA/DMAIC, SPC, Process mapping, Cause and Effect Diagrams, 5 whys, Fishbone, A3, 8D, etc.) to assist with standardization and improvements.
• Responsible to manage Corrective Action Board activities for assigned IPT.
• Take part in continuous improvement by participating in Root Cause Problem Solving projects.
• Leadership in Advanced Product Quality Planning (APQP) and its deployment in the assigned team (IPT- value stream).
• Support Failure Mode avoidance activities (PFMEA/ DFMEA etc.).
• Ensure proper handling of non-conformities and customer complaints, assuring that the root causes are clearly defined and that corrective actions are put in place and sustainable.
• Identify, develop, and implement systems that will assure product conformance to specifications.
• Work within the organization to execute changes and improvements to the quality management system.
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Qualifications:
Basic Qualifications
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• Bachelor's degree in engineering or technical field from an accredited institution
• 7 years of manufacturing experience
• 1 year of management, supervision, or team leadership experience in a Quality, Manufacturing, Aerospace, or related field.
• No relocation is offered for this position. All candidates must currently reside within 50 miles of Orchard Park, NY to be considered.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• "This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158."
Preferred Qualifications
• Experience in problem solving techniques (5 Why, 8D, A3).
• Understanding of GD&T (Geometric Dimensioning and Tolerancing).
• Knowledge of Quality Control systems and techniques, such as AS9100, ISO 9001, including statistical quality control and inspection and investigation techniques.
• Experienced in use of continuous improvement lean manufacturing principles and scrap reduction tools (5S+, Value Stream Mapping, PDCA, Standard Work, and Poka-Yoke).
• Experienced in use of AIAG quality tools to reduce variability and mitigate risk (APQP, PPAP, FMEA, Control Plan, MSA, and SPC).
• FAA/EASA knowledge.
Skills:
Soft skills
• Ability to interface at all levels.
• Excellent communication skills, both written and verbal.
• Good time-management skills.
• High level of computer skills (i.e., Microsoft Office Suite: Word, Excel, PowerPoint, Outlook).
• Administrative skills required to guide product quality, employee involvement, and productivity programs.
• Highly developed human relations, communications, and internal consulting skills necessary to establish and maintain effective work relationships with the various plant functions, customer and supplier personnel.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)