Quality Coordinator - 1st Shift

Eaton's ES AMER MFGSC division is currently seeking a Quality Coordinator - 1st Shift at our Dallas, TX facility! The core hours are 6:00 a.m. - 2:30 p.m. Overtime may exceed these hours and be mandatory at times. The hourly rate for this position is $25/hr - $27/hr per hour.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Why work at Eaton? Below are a few of the outstanding benefits we offer:

• Health benefits effective day one of employment.
• Retirement benefits, Paid Parental Leave, Educational Assistance Program, Wellness Reimbursement, and more!

What you'll do:

The Quality Coordinator is an individual contributor responsible for supporting quality control processes within the distribution center. This role focuses on managing quality holds (Q-Holds), ensuring compliance with company standards, and partnering with operations to improve overall product quality and reduce errors. The Quality Coordinator plays a key role in identifying trends, driving corrective actions, and supporting continuous improvement initiatives that enhance operational performance and employee accountability.

In this function, you will:

Quality Hold (Q-Hold) Management
• Administer and track all Q-Holds to ensure timely resolution and minimal operational disruption
• Investigate root causes of holds and partner with operations to determine corrective actions
• Maintain accurate documentation and ensure proper disposition of held inventory
• Monitor aging Q-Hold inventory and escalate risks to the Quality Manager

Return Processing & Quality Review
• Inspect returned merchandise for condition and quality
• Determine appropriate product disposition
• Execute required system transactions and documentation

Quality Monitoring & Compliance
• Conduct routine quality audits across inbound, outbound, and inventory processes
• Ensure adherence to company, customer, and regulatory quality standards
• Identify process gaps and recommend improvements to reduce defects and errors
• Support implementation of standard work and quality procedures

Data Tracking & Reporting
• Track and report key quality metrics such as:
o Defect rates
o Error frequency (picking, packing, labeling, etc.)
o Q-Hold volume and resolution cycle time
• Analyze trends and provide actionable insights to the Quality Manager and operations leadership
• Maintain accurate logs, reports, and dashboards to support data-driven decision making

Continuous Improvement
• Partner with operations teams to implement corrective and preventative actions (CAPA)
• Support root cause analysis using tools such as 5 Whys or Fishbone diagrams
• Participate in continuous improvement initiatives aimed at reducing rework, waste, and defects

Training & Support
• Assist with training employees on quality standards, processes, and best practices

• Reinforce accountability and consistency in following procedures
• Serve as a resource for associates and supervisors regarding quality expectations

Qualifications:

Basic Qualifications:
• Must have a high school diploma or GED (General Education Degree) from an accredited institution.
• Minimum of 1 year of work experience in a distribution, warehouse, and/or other material handling environment.
• Previous forklift and/or order picker equipment (MHE) operation experience.
• Minimum of 1 year of experience with SAP
• Must have basic computer skills, Outlook, Excel, Word
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Dallas, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Must be able to work in the United States without corporate sponsorship now or in the future.

Preferred Qualifications:
• Previous experience with the following software: Manhattan Warehouse Management System, Vista, Q-Pulse, SalesForce and Microsoft Office Suite
• Prior Eaton Product knowledge.
• Prior experience as a coordinator.

Skills:

Position Success Criteria:
• Ability to follow oral and written instructions.
• Strong attention to detail and problem-solving skills
• Ability to analyze data and identify trends
• Strong communication skills, verbal and written
• Effective communication and collaboration across departments
• Ability to prioritize and manage multiple tasks independently
• Must be detail-oriented and can focus on tasks at hand.
• Must be able to lift 40+ lbs. with or without reasonable accommodation.
• Must be able to stand for extended periods of time with or without reasonable accommodation. Repetitive lifting, bending, and squatting is inherent to this position.
• Must be able to work specific shift hours and have flexibility to work overtime based on customer demand.
• Must be self-motivated and able to work independently with minimal supervision.

#IND123

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Client-provided location(s): Dallas, TX

Job ID: Eaton-64953Dallas

Employment Type: OTHER

Posted: 2026-05-16T18:49:48