Product Specialist - Digital Products
Eaton's Electrical sector is currently seeking a Product Specialist - Digital Products to join our team. This position is based at our Toronto, ON facility and offers benefits from day one.
What you'll do:
The Eaton DIT team is scaling plans to implement Brightlayer Digital Solutions for end customers in Canada. This software technology is designed to manage, monitor, and control devices and provide management of key resources in client data centers, commercial, and industrial buildings. The Product Specialist (Solution Architect & Networking) will act as a technical pre-sales and solution design expert for Eaton Brightlayer Data Center portfolio, including remote monitoring, network cards, cloud-enabled UPS, and integration with third-party systems. The role requires proficiency of software deployment and integration to deliver tailored solutions for Canadian customers.
Essential Functions:
- Drive sales by supporting opportunities throughout the entire sales process and helping close new business engagements.
- Deliver product demonstrations and technical presentations to potential clients, showcasing Brightlayer Data Center and remote monitoring capabilities
- Complete RFIs/RFPs for digital solutions and ensure accurate technical responses.
- Analyze client requirements, conceptualize possible solutions, and tailor demonstrations and proposals to customer needs.
- Specify application integration design between Brightlayer digital products and external systems.
- Provide guidance on software deployment, configuration, and best practices for data center monitoring and management.
- Position holds P&L accountability for assigned products and business.
- Establish Profit Plan sales goals of business unit and direct the resources of the Marketing department to ensure these goals and objectives are met.
- Develop the Business Plan for the products and business. This includes: available market, market segmentation, competitive situation, market trends and drivers, target markets and customers, investment required, potential revenue/financial analysis, and recommendations.
- Manage pricing/position strategies in relation to competitive market pressures and margin trends to ensure corporate objectives are met.
- Manage the introduction of all new products, including: product roadmaps, pricing, profit goals, promotional materials, release plans, forecast, inventory planning, US product alignment as applicable.
- Manage and coordinate Marketing Communications activities to ensure that corporate positioning is consistent with business plan strategies.
- Manage product market strategies to maximize sales and profit potential. Manage product development priorities, product specifications, system functionality, and budget tradeoffs.
- Manage the interactions between the sales force and the Marketing department to focus product development to strategic customer/industry needs.
- Ensure that appropriate business policies, practices, and relationships are established and maintained with customers and channel partners.
- Ensure that the needs of the General Sales Force for direction, information, tools, and training are met to enable them to exceed sales goals.
- Focus the product lines to ensure that the portfolio is well defined, understood, and communicated both internally and externally. Actively support cross-product line/business unit function's to further enhance Eaton's total solution of offering to the customer.
- Perform other duties as required to achieve departmental and Business Unit objectives.
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Qualifications:
Required (Basic) Qualifications:
• Bachelor's Degree or diploma in Computer Science, Information Technology, or related technical discipline.
• Minimum 1-3 years of experience in technical pre-sales or product specialist role.
• No relocation benefit is offered for this position.
• Must be legally authorized to work in Canada without company sponsorship now or in the future.
Preferred Qualifications:
• University degree in technical discipline (Computer Science, Information Technology)
• French and English fluency - to communicate with colleagues, customers, and partners
What makes you successful in this role?
You are successful because you combine a solid understanding of networking, DCIM, cloud environments, remote monitoring, and network card technologies with proficiency in software deployment processes and integration design. You engage both technical and business stakeholders through excellent verbal and written communication, facilitating customer meetings and delivering impactful presentations. Highly motivated, self-starting, and results-oriented, you thrive as a team player while maintaining the independence to drive initiatives forward. This blend of technical expertise, communication skills, and enthusiasm enables you to deliver solutions that meet customer needs and business objectives effectively.
The expected annual salary range for this role is $69000 - $87000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
This posting is for an existing vacancy.
At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.
Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)