PMCC Order Management Officer

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What you will do:
As a Project and Order manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.

We are seeking an individual with order management experience in panel building or with a supplier of switchgear components.

Main Duties

• Deliver projects within agreed tolerances for time, cost, quality, and customer satisfaction.
• Maintain commercial integrity of projects and distribution orders:
  • Review purchase orders, conduct regular project reviews, and apply risk mitigation.
  • Ensure financial control, resolve claims, manage bonds/letters of credit.
  • Oversee progress billing, invoicing, shipments, and logistical coordination.
• Communicate effectively with internal teams (plants, credit, field sales) and customers on order status, schedules, and invoicing.
• Manage multiple projects of varying complexity, ensuring prioritization and timely execution.
• Collaborate with Finance, Customer Service, Supply Chain, and other functions for smooth delivery and customer satisfaction.
• Issue shipping documentation (PL, PI, Invoice, CN) using SAP.
• Adhere to Eaton's values, safety, and environmental standards, and drive continuous improvement.

Qualifications:
• Bachelor Degree or Diploma required with relevance to the job description
• BSC of Electrical Engineering or Engineering
• 2 to 3 years of relevant experience with a Panel Builder or supplier of panel building switchgear in a purchasing role is a great advantage

Skills:
• Aware of Panel Building product offering portfolio and project execution process (project dependencies and milestones)
• Order Management experience is a must
• Excellent understanding / demonstrated experience in the Order to Cash Cycle
• Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc

• Familiar with International trade regulations and compliance requirements
• Customer and Plants interfacing experience
• Process oriented with continuous improvement mindset
• Excellent Organizational, Communication, Negotiation, Follow-up, and Presentation skills
• Customer Centric and high sense of urgency, proactive approach and risk assessment
• Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable
• Proficient in SAP, Microsoft office and collaboration applications and in English language
• PMP certificate is an asset
• Logistics, Clearance / Documentation experience is an asset and familiar with ME countries borders laws

What We Offer:

• Competitive compensation and benefits package - including health insurance and transportation allowance!

• Exciting, challenging projects in a dynamic and collaborative team environment

• We invest in your future - Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning & development opportunities through Eaton University.

• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies

Join us and be part of something that truly matters!

#LI-SO1

Client-provided location(s): Al Khānkah, Egypt

Job ID: Eaton-54281NewCairoCity

Employment Type: OTHER

Posted: 2025-11-28T18:36:22