PDSS Application Engineer

At Eaton, we're not just powering the world-we're transforming it. With a mission to accelerate the global transition to renewable energy and sustainable infrastructure, we design power management solutions that protect people, businesses, and the planet. Recognized as one of Ethical Corporation's "World's Most Ethical Companies" for over a decade, we foster a culture where innovation meets purpose.

Join us to pioneer solutions that electrify communities, empower industries, and drive the future of energy. At Eaton, your work will shape tomorrow's grid, and your growth will be powered by endless opportunities to learn, lead, and leave a legacy.

Why Join Eaton?

• Impact: Lead Thailand's energy transition by delivering cutting-edge solutions to utilities and renewable projects.
• Growth: Access global training programs, mentorship, and career pathways in a Fortune 500 innovator.
• Innovation: Collaborate with industry experts on transformative technologies like grid modernization and smart capacitors.
• Sustainability: Be part of a company committed to carbon neutrality by 2030 and a circular economy.
• Culture: Thrive in a diverse, inclusive team where integrity and collaboration drive every decision.

What you'll do:

An FAE (Field Application Engineer) is responsible for providing technical support and application expertise to customers throughout the pre- and post-sales process. The role bridges customers and internal teams by understanding customer requirements, delivering product demonstrations, supporting design-in activities, troubleshooting technical issues, and collaborating closely with sales, R&D, and product teams to ensure successful solutions and customer satisfaction.

1. Pre-Sales Support

Collaborate with the sales team to analyze customer requirements and propose optimal solutions.

Prepare and deliver technical presentations, demonstrations, and proposals.

Assist in product selection and system design based on application needs.

2. Post-Sales Support

Provide on-site and remote technical assistance during installation, commissioning, and maintenance.

Diagnose and resolve technical issues promptly to minimize downtime.

Act as the primary technical contact for escalated customer issues.

3. Application Engineering

Customize solutions for specific customer applications.

Work closely with R&D and product management to relay customer feedback for product improvements.

Develop application notes, wiring diagrams, and integration guidelines.

4. Training & Documentation

Conduct technical training for customers, distributors, and internal teams.

Create and maintain technical documentation, including manuals, FAQs, and troubleshooting guides.

5. Market & Technology Insights

Stay updated on industry standards, competitor products, and emerging technologies.

Provide technical input for marketing materials and participate in trade shows or seminars.

Qualifications:

Bachelor's degree, major in Electrical or Electronics Engineering
5-10 Years related experience

Skills:

Strong knowledge of electrical systems, power distribution, and safety standards.
Familiarity with PLCs, drives, motor control, and industrial control systems.
Ability to read and interpret electrical schematics and CAD drawings.
Excellent communication and presentation skills.
Strong problem-solving and analytical abilities.
Customer-oriented mindset with ability to manage multiple projects.

Yes! Because you are the one we are looking for, we hope to hear from you now!

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Client-provided location(s): Putra Heights, Malaysia

Job ID: Eaton-58401SubangJaya

Employment Type: OTHER

Posted: 2026-02-06T18:40:10