Order Processing Specialist

Eaton's ES AMER ESS division is currently seeking a Order Processing Specialist.

This hybrid role is located at our Waukesha, WI facility. No relocation assistance wlll be provided.

The expected annual salary range for this role is $56000 - $83000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

The primary function of the Order Processing Specialist is to be a skilled technical communicator who manages order cleansing and engineering order packet creation.

In this role you will:

• Review and validate quotes and purchase orders for accuracy (pricing, specifications, quantities, terms, lead times, and special customer requirements).
• Collaborate with sales, product specialists, engineering, and rep agencies to resolve order discrepancies.
• Convert quotations to orders and create complete engineering packets, communicating all special design and production requirements.
• Process customer change orders, holds, and cancellations for open sales orders.
• Support and provide feedback on quotation tools and systems to ensure accuracy and continuous improvement.A
• pply knowledge of transformer industry standards (ANSI, IEEE, CSA, NEMA).
• Act as liaison between engineering, marketing, scheduling, and customers to ensure on-time delivery.
• Track metrics, analyze data, apply lean principles, support ISO work instructions, and contribute to team workload completion.

• Three (3) years of product, customer service, inside sales, or proposals experience in a technical field.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation assistance will be provided for this position. Only candidates within a 50-mile radius of Waukesha, WI will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

• Technical degree
• Five (5) years of product, customer service, inside sales, or proposals experience in a technical field
• One (1) year of experience using ERP and quotation systems

• Excellent oral, interpersonal and written skills with the ability to effectively communicate
• Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy
• Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems