MTL Technique Service Engineer

What you'll do:

• The MTL Technical Service Engineer is primarily responsible for providing technical expertise and deliver technical solutions and support to customers and internal teams.
• Handle customer complaints, feedback on on-site problems and fix it with team .
• Conduct root cause analysis and assist in resolving issues for isolating barriers and surge protectors (SPD) .
• Provide pre-sales technical support to customers as per sales requests, including product specification clarification and application suitability guidance .
• Deliver technical training on products to internal sales teams and external customers .

• Bachelor's degree in electrical / Electronic Engineering or related field .
• At least 5 years of automation technology experience in the Oil & Gas (O&G) industry.
• Explosion-Proof Knowledge, Isolating Barriers, Instrumentation and Control Systems, Safety Integrity Levels, Temperature Measurement and Compensation
• Communication Protocols
• Good at English Reading
• Strong problem-solving, communication, and cross-team coordination skills