Manager - Operations Fulfilment Aerospace
What you'll do:
• Manages the global supply chain relationship with suppliers in terms of OTD performance consistently with Eaton Aerospace, support and program needs; • Alerts the Material Operations Manager, Operations Procurement Manager and/or Buyer when a problem occurs.
• Initiates supplier supply chain diagnostics and/or on-site request of Material Ops Manager/Ops Procurement Manager.
• Manages supplier improvement and action plans as needed.
• Supports the Supply Chain Buyer on supply chain terms & conditions definition.
• Significant domestic travel (up to 75%)
• Serve as the primary point of contact for escalated issues related to suppliers and materials, ensuring timely and effective resolution
• Receive and manage escalated issues from core supply planning teams, ensuring timely and effective resolution
• Investigate the root cause of escalations and implement corrective actions using CI tools
• Collaborate with suppliers to resolve issues and prevent future occurrences
• Track and report on supplier performance, identifying areas for improvement
• Identify areas for process improvement and develop solutions for Aerospace FMC & FED businesses
• Implement/Upgrade processes and procedures to improve efficiency and effectiveness
• Maintain regular communication with internal supply planning teams (CoE) and external stakeholders (Foresight teams, GCMs, CMs, GPO teams)
• Provide timely and accurate updates on progress and issues
• Delegate tasks and responsibilities effectively within supply planning teams to achieve maximum traction and quick resolution
• Supplier Relationship Management via regular cadence/connects/visits to supplier base to set effective communication and expectation
• Support in building and maintaining strategic relationships with key suppliers fostering collaboration and ensuring timely and reliable supply chain performance through category and business strategies
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• Provide technical expertise and support to CoE supply planning teams during execution of critical orders from strategic suppliers
• Continuously evaluate and improve processes related to supplier management and escalation procedures through digital tools
• Manage OTD scorecards with monthly report outs to SLT with action plans
• Sales Risk Mitigation through close tracking and monitoring material movements for high value/critical LRUs
• Point of escalation for supply planning leads on material availability/expedites and serve as L2 escalation providing support and resolutions for Aerospace FMC & FED divisions
• Manage SDR process for GPO LT
• Provide updates to key end customers (Airbus/Boeing) during critical material escalations with high sales impact liasing with sales operations/order management teams
• Reporting supplier status after visits with detailed audit report to proactively access supplier issues (manpower, capacity, RM avl, status of critical parts
• BOC - Operating for Growth (Project Foresight)
Qualifications:
• Engineering Graduate/Post Graduate - BE Mechanical, Production, Instrumentation, Electrical, Electronics, or a Business Degree in Supply Chain Management.
• Minimum 14 to 15 years of experience in supplier development, supplier performance management, supply chain, manufacturing or core industries, preferably Aerospace etc. Minimum 8-10 years experience in people management
Skills:
1)Aerospace Procurement & Supply Chain Knowledge
• Deep understanding of AS9100/AS9120 quality standards, aerospace compliance, and certification requirements.
• Familiarity with FAA, EASA, and ITAR regulations and export control compliance.
• Knowledge of aerospace raw materials (titanium, composites, alloys) and long-lead items.
• Supplier qualification, audits, and risk assessments in line with aerospace industry norms.
2. Supplier & Contract Management
• Expertise in RFQ, RFP, and contract negotiation for aerospace programs.
• Skills in long-term agreements (LTA), offset obligations, and consignment models.
• Understanding of supplier performance KPIs (OTD, PPM, cost savings).
• Risk management techniques (dual sourcing, geopolitical risk, supply continuity).
3. Operations & Fulfilment Planning
• Strong grasp of Integrated Business Planning (IBP), MRP, and ERP systems (SAP, Oracle, MFG/Pro).
• Capacity planning, production scheduling, and lead-time optimization.
• Experience in just-in-time (JIT), Kanban, and lean supply practices in aerospace.
• Coordination with engineering, quality, and logistics teams for seamless order fulfillment.
4. Cost & Value Engineering
• Proficiency in should-cost analysis, cost breakdowns of aerospace components.
• Knowledge of Total Cost of Ownership (TCO) and lifecycle cost analysis.
• Ability to drive VA/VE (Value Analysis/Value Engineering) initiatives with suppliers.
5. Digital & Analytical Skills
• Proficiency with ERP/MRP systems and digital procurement tools (Ariba, Coupa).
• Advanced Excel, Power BI, Tableau for spend analysis and supplier dashboards.
• Understanding of digital twins, predictive analytics, and AI in supply chain forecasting.
6. Logistics & Trade Compliance
• Import/export management, incoterms, customs documentation, and freight forwarding.
• Cold chain/logistics knowledge for aerospace-specific spares and sensitive parts.
• Familiarity with hazardous materials handling (IATA guidelines).
7. Continuous Improvement & Lean Six Sigma
• Lean tools (VSM, Kaizen, 5S) to streamline procurement and fulfilment processes.
• Green Belt or Black Belt Six Sigma certification for process optimization.
• Driving automation and RPA/AI in purchase order management and supplier portals.
8. Technical & Cross-Functional Collaboration
• Ability to work with engineering change management (ECN/ECO).
• Understanding of bill of materials (BOMs) and product lifecycle management (PLM).
• Technical background to read engineering drawings/specifications and work with Engineering.
• Organization and time management skills
• Mathematical skills
• Reasoning ability
• Problem Solving Skills
• Out-of-the-box thinking
• Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities.
• Understanding of Eaton Business Excellence and Eaton Business Systems (CI, OpEx, Quality, Process) requirements
• Business development skills
• People management
• Good communication & Presentation skills
• Strategic Thinking & Decision-Making
• Negotiation & Influence
• Communication & Collaboration
• Stakeholder & Relationship Management
• Leadership & People Development
• Problem-Solving & Analytical Thinking
• Adaptability & Change Management
• Emotional Intelligence (EQ)
• Crisis & Risk Handling
• Continuous Learning & Growth Mindset
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)