Internship: Power Quality Service Sales (12-month) - Toronto, ON, Canada
Eaton's ES AMER PCS division is currently seeking a Internship: Power Quality Service Sales (12-month) - Toronto, ON, Canada. This role is slated to begin in January 2026.
The hourly rate for this position is $20.00 - $25.00 per hour. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Position Overview
We are seeking a motivated and detail-oriented intern to support our Service Sales Department by managing and updating our install base records. This role involves direct communication with customers to confirm site contacts and assisting with the selling of Eaton Service offerings. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.
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Key Responsibilities
• Customer Outreach: Contact existing customers via phone and email to confirm site contact details for warranty units.
• Data Verification: Validate and update customer information in our internal systems to ensure accuracy.
• Scheduling Coordination: Work with customers to identify potential scheduling windows for warranty service activities.
• Documentation: Maintain accurate records of all communications and updates.
• Collaboration: Liaise with internal teams (Dispatch, and Contracts) to ensure smooth scheduling and customer satisfaction.
• Reporting: Provide regular status updates on progress and any challenges encountered. Track progress using excel and internal ERP systems
Qualifications:
Basic Qualifications
• Currently enrolled in a college or university program (Business, Communications, or related field preferred).
• This position does not offer relocation. Candidates must reside within 80km of Toronto, ON to be considered
• Must be legally eligible to work in Canada without company sponsorship now and in the future.
Preferred Qualifications
• Strong verbal and written communication skills.
• Comfortable making outbound calls and engaging with customers professionally.
• Detail-oriented with good organizational and time-management skills.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work independently and as part of a team.
What We Offer:
• Hands-on experience in customer engagement and scheduling coordination.
• Exposure to warranty management processes and service operations.
• Supportive team environment with opportunities to learn and grow.
At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)