HR Services Specialist

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you'll do:

• Responsible for providing expert consultation services and solutions for routine and complex employee relations issues related to performance management, employee life cycle, attendance, process guidelines, and policies.
• Acting as key HR contact for managers for advice, support
• Handle complex, confidential, and/or sensitive inquiries/requests and assume ownership of cases, following established processes.
• Support the review, update, and maintenance of HR Services documentation for assigned areas (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes
• Proactively escalates issues as needed to the appropriate partner within HR
• Follow up with employees and managers on incomplete processes, resolution of HR and benefit issues, timesheet discrepancies
• Perform quality control measures to ensure the accuracy and thoroughness of all HR services delivered to partners
• Identify areas of process improvement and potential liability regarding HR compliance
• Provide necessary trainings to new HR team members and managers concerning HR Services procedures
• Coordinate, assist and conduct investigations as assigned
• Prepare reports and analyze data on HRS metrics and translate for use in discussions for performance review meetings
• Conduct data quality reviews, monitor and correct processing errors
• Participate in HR projects
• Give mentoring support for junior team members/new joiners

• Bachelor's degree from an accredited institution
• Relevant work experience up to 2 years

• Excel knowledge
• Fluent English is a must, Swedish, Finnish is an advantage
• Demonstrated effectiveness and ability to work independently regardless of distractions and/or general noise
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently, manage priorities and workflow
• Ability to coordinate projects/project team
• Stakeholder management
• Take the accountability