HR Services Specialist

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you'll do:

The HRS Specialist is responsible for providing expert consultation services and solutions for routine and complex employee relations issues related to performance management, employee life cycle, attendance, process guidelines and policies.

• Handle complex, confidential, and/or sensitive inquiries/requests and assume ownership of cases, following established processes.
• Support the review, update, and maintenance of HR Services documentation for assigned areas (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes
• Proactively escalates issues as needed to the appropriate partner within HR
• Follow up with employees and managers on incomplete processes, resolution of HR and benefit issues, timesheet discrepancies
• Perform quality control measures to ensure the accuracy and thoroughness of all HR services delivered to partners
• Identify areas of process improvement and potential liability regarding HR compliance
• Provide necessary trainings to new HR team members and managers concerning HR Services procedures
• Coordinate, assist and conduct investigations as assigned
• Prepare reports and analyze data on HRS metrics and translate for use in discussions for performance review meetings
• Conduct data quality reviews, monitor and correct processing errors
• Participate in HR projects
• Give mentoring support for junior team members/new joiners

• University degree
• Experience in a customer-oriented environment (Customer Support, HR Support, etc)

• Business fluent English language skills (any additional language, eg. Spanish, German, etc is a plus)
• Excel knowledge
• Demonstrated effectiveness and ability to work independently regardless of distractions and/or general noise
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently, manage priorities and workflow
• Ability to coordinate projects/project team
• Stakeholder management
• Ability to take the accountability and ownership

• Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
• Dog-Friendly: Bring your furry friend to work in our dog-friendly office
• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
• Social Responsibility: Join a socially responsible organization committed to making a positive impact
• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions