Global Data Center Sales Operations Leader

Position Profile

As Global Data Center Sales Operations Leader you will report to the Head of the Global Data Center Segment and hold responsibility for optimizing the worldwide sales organization focused on large data center customers.

You will be accountable for the global deployment and adoption of sales enablement technologies, process standardization, short and long-term forecast integrity and the creation of a high-performance sales operations culture while driving operational excellence and innovation across regions. You will have the opportunity to use your operational and financial insight, cross-cultural and cross-functional fluency, and leadership to deliver scalable, data-driven business results.

Key Responsibilities

• Define and execute global sales operations strategy for the data center business.
• Identify critical outcomes at each stage of the account development and opportunities pipelines.
• Define, develop and execute, in collaboration with HR, global sales training programs focused on data center sales skills, technology, and data literacy.
• Mentor and coach a high-performance, globally distributed Sales Operations team, including regional and specialist leaders for data center sales.
• Serve as the central point of alignment between global leadership and cross functional teams driving adoption of industry best practices in data center sales operations.
• Define, prioritize, and deploy strategic operational initiatives such as organizational redesign, contractual management from NDA to Global MSA, lead management, digital literacy, data accuracy, forecast management and growth initiatives.
• Act as SME and BPO for cross-functional CRM use, adoption, data quality, and reporting.
• Collaborate with executives and regional leaders to standardize work processes, optimize productivity, and implement growth programs for the data center business.
• Develop, manage, and improve global forecasting processes, and global sales performance reporting, fostering a culture where data is central to decision-making.
• Own and manage the global sales enablement and training budget for data center sales,
• Represent the voice of the data center key accounts sales organization internally.
• Lead business reviews, executive briefings, and strategic planning sessions for sales operations.
• Ensure all sales operations activities comply with local and international regulatory requirements, internal policies, and ethical standards.
• Oversee contractual obligations and manage escalations.
• Establish clear performance objectives, provide regular feedback, and identify opportunities for professional growth.
• Champion diversity, equity, and inclusion initiatives across teams and business units.

• Bachelor's degree in Business Administration, Operations, or a closely related discipline.
• Minimum of 7 years' progressive experience in sales operations, preferably in the technology sector, with at least 3+ years in a global or regional leadership role.
• Proven track record of successfully managing complex, high-value sales operations programs across various countries and cultural contexts.
• Proven experience of deploying and optimizing Salesforce in a global setting.
• Significant expertise in sales enablement, process improvement, and cross-functional leadership.
• Fluency in English is required; proficiency in additional languages is considered highly advantageous.

• Master of Business Administration (MBA) or other relevant advanced degree.
• Understanding of data center market dynamics, sales methodologies, and go-to-market strategies.
• Demonstrated expertise in sales technology platforms (CRM, BI, CPQ, etc.).
• Experience navigating organizational change and leading through ambiguity.

• Based in a regional or global hub, with flexibility for hybrid or virtual work environments.
• Must be able to work across time zones and adapt to diverse business cultures and practices.
• International travel up to 30-40% of the time for business reviews, team leadership, and operational alignment.

• Superior ability to build, sustain, and strengthen strategic partnerships across global teams.
• Demonstrated experience in creating and executing operational plans that align with business objectives.
• Coordinate hybrid teams to work towards shared objectives, managing virtual teams that span various geographies, business units, and functions.
• Capable of identifying and pursuing operational improvements, understands the influence of macroeconomic factors on sales operations, and possesses comprehensive knowledge of financial drivers.
• Adept at executive-level communication, with outstanding presentation, negotiation, and interpersonal skills tailored for global audiences.