Field Service Technician
Eaton's Electrical division is currently seeking a Field Service Technician. This on-site position that is based out of our Delta, BC Eaton location and requires local travel to customer sites. To set you up for success, we provide a company truck, phone, laptop and a competitive benefits package that includes pension, medical, dental, tuition reimbursement and paid holidays.
The expected annual salary range for this role is $69000 - $87000 a year. You are also eligible for overtime compensation.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Who we are:
At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients. As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized.
The individual will be responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer's site.
Essential Functions:
- Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
- Responsible for performing on-site or in-house servicing and repair of company products.
- Provides technical support to customers on operational or maintenance aspects of system equipment.
- Serves as customer contact on technical and service-related problems.
- Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.
Qualifications:
Basic Required Qualifications:
- College degree/diploma from an accredited institution in any of the following disciplines: Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
- One (1) year of experience with UPS (uninterruptable power supplies) OR battery technologies OR electronics
- Candidates must be able to work in Canada without corporate sponsorship now and in the future
- Must possess and maintain a valid and unrestricted driver's license.
- Required to travel to US for product and safety training when necessary
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Preferred Qualifications:
- Proficiency with Microsoft Office Suite
- Basic understanding of UPS rectifier or inverter
- Basic understanding of electrical distribution systems and schemes
Additional Information:
This technician role involves performing moderately complex service assignments that require strong technical judgment, initiative, and effective problem-solving to support our customers with confidence. Success in this position relies on excellent customer focus, solid time-management abilities, and clear verbal and written communication skills. When not in the field delivering hands-on support to Eaton customers, you'll have the flexibility to work from home.
Candidates must also be able to complete our comprehensive training program, which includes travel to the United States for product and safety training.
This posting is for an existing vacancy.
At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.
Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)