Field Service Engineer (UPS)

At Eaton, we are dedicated to improving quality of life and protecting the environment through innovative power management technologies. We are now looking for a Field Service Engineer (UPS) to join our team in Denmark.

What you'll do:

As a Field Service Engineer, you will deliver first-class service to Eaton's installed base and ensure maximum customer satisfaction. The primary focus of the role is on UPS systems, covering everything from small single-phase units to large-scale data centre solutions (up to 1200 kVA).

Your key responsibilities will include:

• Commissioning, servicing, repairing, and maintaining Eaton UPS systems
• Performing preventive maintenance to ensure optimal system performance
• Supporting customers with technical queries via phone, email, and on-site visits
• Collaborating with colleagues in Service and Sales by providing technical expertise
• Supporting project managers with planning and commissioning schedules
• Acting as a mentor for newly hired Field Service Engineers
• Maintaining accurate time reporting and technical documentation for all work performed
• Proactively participating in planning and scheduling of service activities
• Supporting key customers, including high-profile sites, with technical advice
• Maintaining close cooperation with internal business units on technical matters
• Actively supporting Eaton's Environment, Health & Safety (EHS) culture
• Ensuring compliance with Eaton policies, processes, and code of ethics
• Participating in all required technical and mandatory training

• Electrical education at upper secondary (Gymnasium) level or equivalent
• Minimum 2+ years of experience in a relevant field (e.g., service technician, industrial electrician)
• Strong knowledge of 1-phase and 3-phase electrical systems and UPS systems, battery backup, and emergency power supply

• Good IT/software skills
• Excellent communication and customer service skills
• Ability to work independently and within diverse, multicultural teams
• Flexible and adaptable approach to work
• Ability to follow procedures and instructions accurately

• A dynamic and international work environment
• Opportunities for technical development and continuous training
• Career growth within a global organization
• A strong focus on safety, ethics, and sustainability