Field Application Engineer, PD, EA
What you'll do:
Job Summary
"The primary function of the job is to provide PD field application related activities within EA country either direct to customer or through partners work together with sales team to achieve customer satisfaction, exceed annual sales and growth targets.
"
Job Responsibilities
"A. Promoting Eaton products and containerized solutions assignment involving PDA system requested by regional or local customer group & consultant.
B. Develop attractive Eaton solution with competitive price for Sales, Partner, Consultant and End Users
C. Provide technical solution and proposal advice to support other FAE in EA regions in securing the Tender or succeed in the Tender Interview / Clarifications.
D. Build technical knowledge shared drive as Regional FAEs library in Power Distribution Assemblies product, ie. MV, RMU, TX, LV and Busway.
E. Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate.
F. Conduct Product & Solution sharing (internally & externally), specify Eaton brand and its products and solutions to influencers and decision makers
G. Develop & execute regional FAE strategy plan to enhance the PDA support capability among regions.
H. Support Sales and FAEs in different regions for Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering.
I. Constantly feedback to factory on the market trend and competitive product gaps, if any to help improve the R&D development direction.
J. Decent knowledge of containerized solution involving PDA, Mechanical Cooling and Ventiliation system, Fire & Sprinkler system, and DCIM knowledge would be considered as advantages.
K. Know-how of Containerized system integration works in design stage.
L. Critical thinking and experienced in identify post-sales PDA issue during installation & commissioning. Work closely with Service & factory team to resolves PDA post-sales issue.
M. Occassionally travelling to assist in PDA Tender & Presentation, if required within EA regions.
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N. Create a culture of continuous improvement.
O. To be committed & responsible for Quality Management System:
a. Implement the process approach and risk-based thinking
b. Provide the necessary support to fully implement and sustain the QMS
c. Communicating to the organization the importance of conforming to QMS requirements
d. Ensuring the QMS meets its goals
e. Engage, direct, and support individuals contributing to the QMS
f. Create a culture of continuous improvement"
Qualifications:
Bachelor's degree, major in engineering
10+ years related experience in power distribution product & marketing
Skills:
"A. Significant Electrical & Mechanical Product/Services Knowledge
B. Ability to respond to a variety of challenging circumstances
C. Significant experience utilizing Value Added Selling techniques
D. Ability to work well within a team
E. Fluent in written and spoken English
F. Takes initiative and instils confidence in peers and sales personnel
Knowledge of medium voltage, low voltage products and systems as well as control and electrical design
"A. Strong Time Management Skills
B. Strong Presentation/Training and Communication Skills
C. Strong Interpersonal Skills
D. Strong organization and project management skills"
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)