Customer Service Representative

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.

What you'll do:

This role will support SEA sites on part of CSR, warehouse and SCM tasks.Like supplier new creation, update and change, Goods Receive or PGI in SAP.
"• Daily upload customer invoice to customer's portal.
• Generate weekly and monthly contract backlog report to SVC and sales.
• Daily generate customer tax invoices in SAP.
• Daily filling the Order acknowledgement in shared folder.
• Preparing necessary documentation as per customer request.
• Coordinating with sales team, warehouse, logistics and other related functions to meet customer request on orders.
• Support Operation team to raise the request of supplier/customer new creation/update and change. Fill in the request forms online, collect the supporting documents and get appropriate approval.
• Daily maintain material master, PIR and Source list in SAP.
• Prepare open PO list at month end, analyze the aging for open PO.
• Daily complete GR/Shipment in SAP per 3rd party warehouse's statement.
• Conduct monthly stock reconciliation with 3rd party warehouse.
• Fulfil regular reports as per management request.
• Other responsibilities leader assigned.
"

Qualifications:

Bachlor Degree in Business Administration/ Logistics/ Economy
3 years above experience in customer service or SCM related function

Skills:

"Frequent user of SAP (MM Model)
Finance knowledge would be a plus"
"Fluent oral and written English
Good communication liability
Ability to handle mutiple tasks within targeted time
Strong sense of responsibility and good team worker"

At Eaton, we don't just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.