Customer Project Manager (Order Manager) - (m/w/d)

What you'll do:

Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.

LVSA Project Ownership & Execution
• Own assigned customer projects from PO receipt to shipment / handover
• Create and maintain project plans, milestones, and priorities
• Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
• Ensure customer commitments are met regarding timing, scope, and quality

Customer Interface & Communication
• Act as the primary contact for customers and Front-end team during project execution
• Coordinate technical clarifications, schedule updates, and status reporting
• Manage customer meetings, progress calls, and escalation topics
• Build strong customer relationships through proactive communication

Cross-Functional Coordination

• Degree in Engineering, Business, Operations, or equivalent practical experience
• 3+ years in project management, order management, or customer project execution
• Experience in manufacturing / engineered-to-order products preferred
• Experience with electrical equipment / switchgear / industrial projects is a strong advantage
• Good German and excellent English skills
• Understanding of project lifecycle in manufacturing environment
• Ability to read technical drawings / understand engineering topics (advantage)
• Strong planning and coordination capability
• Familiarity with ERP (SAP)/ project tracking tools / Excel
• Strong customer communication skills
• Ownership and accountability
• Structured and organized working style
• Ability to manage multiple priorities
• Problem-solving mindset
• Resilience under deadline pressure

• A performance-oriented and attractive remuneration, depending on education, qualifications, and professional experience, of approximately EUR 65,000 gross per year, paid in 14 monthly instalments (overpayment above this amount is possible depending on qualifications and experience).
• Flexible working solutions
• Excellent working environment - safety and ethics are important for us
• Culture & Values - we are more than the products we invent and produce - the way we do business is just as important. At Eaton, our values and culture define who we are - both individually and as an organization - and direct our activities every day
• Learning & Development - we invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University