Commercial Operations Manager Alps (m/w/d)

Shape the Future of Energy with Eaton Industries (Austria)

Eaton Industries (Austria) GmbH is a leading provider of high-quality electrical and electronic products and an internationally recognized market leader. In Austria, we operate from Vienna, hosting both our Power Distribution Division-a competence center for energy distribution and control systems-and our Sales Organization, focused on delivering tailored solutions to customers.

Eaton is committed to innovation and sustainability, improving quality of life and protecting the environment. Globally, Eaton employs 92,000 people and operates in more than 175 countries.

For our Sales ALPS team in Austria, we are looking for a Commercial Operations Manager Alps (m/w/d) to drive growth and operational excellence.

The Commercial Operations Manager Alps (m/w/d) drives profitable growth by enabling the adoption of core technologies, processes, and sales strategies aligned with country objectives. This role ensures standardized workflows and a seamless customer journey while acting as a key ambassador to align sales, marketing, enablement, customer service, HR, and IT toward common goals.

You will leverage strong analytical and IT skills to define KPIs, develop dashboards, and provide insights for continuous improvement. As the primary sponsor for sales tools (CRM, CPQ, Sales Enablement), methodologies, and training, you will lead initiatives that enhance team capabilities and operational excellence.

What you'll do:

• Drive adoption of core sales technologies (CRM/PRM, CPQ, Sales Enablement Tools, analytics) and promote their value in collaboration with SMEs.
• Govern processes and competencies across the full customer journey, ensuring compliance and standardization.
• Collaborate with HR and Sales Training to enhance learning programs, onboarding, and sales methodologies to reduce ramp-up time.
• Lead Enhanced Deal Reviews (EDR) to improve profitability, win rates, and customer satisfaction.
• Support deployment of EMEA standard operating models and sales cadence (EBS for Sales).
• Conduct operational reviews, share best practices, and define KPIs to drive continuous improvement.
• Act as SIOP ambassador for accurate forecasting; oversee large deal negotiations and tender compliance.
• Ensure data quality across ERP, CRM, and configuration tools; manage Power BI dashboards for insights.
• Collaborate on territory planning, account strategy, and productivity improvements; optimize processes and eliminate non-value-added activities.
• Manage Order Center processes and CLM workflows to ensure compliance and quality.
• Support pricing policy implementation and transition to eCommerce solutions.

• Bachelor's degree in Engineering; Master's in Business is a plus.
• Minimum 3 years of experience in Sales, Sales Operations, Sales Enablement, Data Analytics, Marketing, Pricing Management, or Contract Management with strong interaction with sales teams.

• Ability to represent Eaton to senior managers internally and externally.
• Fluency in German and English; strong collaboration skills in a matrix organization.
• Excellent communication, problem-solving, and time management skills.
• Customer-focused, result-oriented, and self-motivated team player.
• Creative thinker with a vision for continuous improvement.
• Strong analytical skills and structured approach.

• Employment in a leading energy transition company in Austria.
• We offer a competitive base salary complemented by a performance-based bonus.
• Collective agreement of the electrical and electronics industry (one of the best in Austria).
• Ranked among Austria's top 300 employers (62nd overall, 4th in category, 2024).
• EqualitA Award 2024 for diversity and inclusion.
• Flexible working hours and flextime.
• Extensive training and development opportunities via Eaton University.
• Global career development with strong local roots.
• Attractive works council benefits, shopping vouchers, and discounts on Eaton products.
• Free employee support services for personal or professional challenges.
• Opportunities to volunteer in inclusion and diversity initiatives.
• On-site parking at Vienna location.