Business Process Owner- QTC

What you'll do:

The Business Process Owner - Quote to Cash serves as subject matter expert for a functional area (at least one of the following: Finance, Order Management, Puchasing/Materials, Manufacutring, Warehouse) and is responsible for driving process improvement, solution planning, functional design, testing, training and support activities. Has a deep understanding/expertise of business operations within their designated area of responsibility and applies that knowledge to process improvement and application designs and implementation activities.

Will be part of the CxP team to support and drive sales tool adoption. Additionally will support SAP projects (quote to cash). Ensure effective application for internal and remote teams. Contribute to process efficiency and improvement actions. Supports aligment on CORE ERP (SAP), support quote tool (CPQ) related to QTC processes and support E-commerce (Order Center and EDI).

Will support the validation and review of settings in different systems, check correct set up of interfaces from SAP to different systems. He/she will be part of E2E testing, drive EMEA core solutions in all EMEA sites. Analyse new requirements, support core processes, create impact analysis, share results to sales organizations, be a change agent. Understand Supply Chain flows.

He/She will work closely with business and IT for improving the various systems that host product, agreement, SAP and price data calls, including doing User Acceptance Testing.

• Evaluate business and technical needs of the operations encompassing all aspects for the specific process area assigned to EMEA
• Serve as process subject matter experts and owners for their respective domain of responsibility
• Drives As-Is analysis, identify process and system implementation requirements, compare with best practice and support implementation activities with domain responsibility
• Review solution plans, confirm capabilities, priorities and or gaps and align solution cross local organizations
• Supports development of standard business processes and practices per domain
• Assist and support integration of process changes into the organization, be a "change-agent"
• Supports the design, implementation, and optimization of end-to-end business processes per domain in coordination with the local organizations and IT
• Participate and coordinate in testing, communications, training, training material creation, change readiness activities in alignment with local BPO's
• Plan, coordinate and maintain cut over activities with local BPO's and other organizations
• Support effective use of business systems before, during and after Go Live
• Monitor and report assigned project status information, working closely with the IT team
• Acquire, practice and evangelize the use of project management
• Understanding and working knowledge of ERP systems
• Participate in development and delivery of communications regarding program activities
• Review solution plans, confirm capabilities, priorities and or gaps
• Work with multiple stakeholders to confirm system functionality and data
• Have a continuous focus of process efficiency
• Drives As-Is analysis, identify process and system implementation requirements, compare with best practice and support implementation activities with domain responsibility
• Review solution plans, confirm capabilities, priorities and or gaps and align solution cross local organizations
• Secure alignment between processes and company policies.
• Train regularly users on process evolutions
• Represent the "QTC" in transverse project with business units

• Degree in Business Administration or equivalent.

• At least 2 years' experience in similar role (e.g. (Master) Data Analyst, customer, product knowledge and pricing).
• Demonstrated ERP skills (SAP). Additional experience in product configurator tools a plus
• Self-management skills, taking initiative and influencing decisions trought others
• Must be attentive to details, innovative and with strong prioritization skills
• Outstanding communication skills in English, both written and verbal. Any additional European language is a plus, but not essential.

• Wide Range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, - Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
• Dog-Friendly: Bring your furry friend to work in our dog-friendly office
• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
• Social Responsibility: Join a socially responsible organization committed to making a positive impact
• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions