Apprentice- Sales Operations

What you'll do:

This is an entry level position. Utilizes varying technology (Adobe, Microsoft Office, etc.) to accurately create Technical documentation, such as Operation and Maintenance (O&M) Manuals and Submittals, for customer orders. This position would require reading of technical drawings, understanding of technical aspects of Control and Distribution Components with related applications of low voltage & medium voltage products.

"A. Generate User manuals of electrical gear for Small, Large and Major O&M, Submittals, Pre-Go's, OEM, Global, and Generac Customers by understanding customer requirements and interpreting electrical drawings.
B. Use electronic tools and applications to generate customer documentation, primarily Submittals and O&Ms.
C. Develop healthy working relationship with US team for effective problem resolution and guidance.
D. Prepare and maintain records, reports, etc. as required.
E. Apply standard work, error proofing, application knowledge to drive continuous improvement.
F. Maintains and updates internal reference materials.
G. Update all the process trackers in real time to give better insight of the workload.
H. The individual is responsible for creating Operation and Maintenance (O&M) Manuals and Submittals for low voltage & medium voltage products like residential products (load centers, breakers, group metering and generators), dry type transformers, switching devices (safety switches, rotary switches), molded case breakers (MCCB), miniature breakers(MCB), MCC,PCC,Panelboards, Switchboards, LVA, MVA, AFD,PFC, Surge Protection devices etc"

Qualifications: